Intermediate KYC Specialist - Refresh data and documentation for existing clients - 37211

Location Address: 150 King Street 25th floor

Work arrangement: Hybrid (2 days in office) potentially changing to 3 days in office - TBD

Contract Duration: ASAP to 31/10/2025

Story Behind the Need

• Business group: GBM Onboarding team oversees the onboarding of new clients to The Bank with a team functioning internally.

• Project: This team’s volumes have grown by an average of 183% and require additional support with their day-to-day operations. These contractors will be experienced in KYC to be able to support QC'ing the files and supporting all high-risk clients to ensure we have oversight over risk and meet SLAs of the 2025 growth.

Typical Day in Role

• Refresh data and documentation for existing clients on an ongoing basis per periodic review cycle in accordance with the firm's policies, standards, and procedures.

• Conduct QC checks on data and documentation prepared.

• Interacting with bankers and relationship managers to obtain required information.

• Conduct follow-up with internal partners to ensure timely actions on those cases that require their input.

• Update firm systems and databases with information/documentation obtained from clients.

• Handle inquiries and ad hoc requests from internal clients including Compliance where required.

• Produce high quality error-free work independently on a timely basis with at expected throughput rates.

• Ability to handle volume spikes and prioritize work including ad-hoc requests and projects to meet business demands in a timely manner.

• Respond to change e.g. regulation change, new business and/or technology projects.

• Assist manager(s) in providing status updates to management on a regular basis to create transparency and to reduce risks.

Must Have Skills:

• 1-2 years in KYC (Know your Client) on commercial or corporate clients or QC (Quality Control) on commercial or corporate clients specifically.

• Prior Financial Institution Experience

Nice-To-Have Skills:

• Prior experience with screening clients and assessing risk

• Fluent in Spanish

• Experience with Fenergo

Best vs Average: The ideal candidate would have experience in KYC to be able to support QC'ing the files and supporting all high-risk clients to ensure we have oversight over risk and meet SLAs of the 2025 growth and work with corporate clients

Degrees or certifications:

• Bachelor’s degree in a related field