Intermediate Network Administrator to provide technical support to network teams for highly complex and critical service troubles.

Our telecommunications client is seeking an Intermediate Network Administrator to provide technical support to network teams for highly complex and critical service troubles.

6 month contract to start, extensions possible! Fully onsite at Calgary Airport location.

Must Have Skills:

• Strong understanding of network security principles and best practices, including firewalls, IDS/IPS, and VPNs.
• A minimum of CCNP certification is required; advanced certifications such as CCIE, JNCIE, or their equivalents are highly valued
• Experience with Cisco SD-Access and VXLAN technologies for advanced network segmentation and virtualization.

Nice to Have Skills:

• Ability to communicate directly with customers using appropriate business and technical language to achieve a desired outcome
• Experience with Cisco Unified Communications (CUCM, CUC, CER, CUBE, SIP) would be an asset
• Knowledge of Python or Ansible for network automation and scripting is an asset.

Responsibilities:

• We are a customer driven solution delivery and assurance team, responsible for providing network architecture and design, delivery and support to our customers. We focus on meeting customer’s business requirements by providing state of the art technical solutions.
• Delivery of contracted managed network services to a high profile customer
• Ensure a high level of end-user satisfaction and achieve/exceed SLA commitments which drive a high Likelihood to Recommend (L2R) rating
• Create network and security designs as per network architecture framework according to customer requirements
• Implement and coordinate network solutions for customer locations
• Provide installation, troubleshooting, repairs and configuration management of network equipment
• Identify and analyze the root causes of performance breakdowns and recommend solutions
• Perform capacity and performance management as part of pro-active maintenance routines
• Perform network device and management tool upgrades and make enhancements as part of the lifecycle activities
• Produce necessary documentation for the managed network environment. This may include network diagrams, method of procedures, business case development, statements of work, transition plans, project plans, etc.
• Pursue network availability and reliability through continuous improvement