Senior Business Analyst to gather requirements, perform gap analysis, and work with stakeholders on a registries modernization program. (350)

Our client is seeking a Senior Business Analyst to gather requirements, perform gap analysis, and work with stakeholders on a registries modernization program. (350)

Must Have:

• 7+ years of experience as a Business Analyst
• 7+ years of experience with UAT (User acceptance testing) including creation of user acceptance plan, status reporting, and managing assigned tasks.
• 7+ years of experience working within an Agile development environment.
• Bachelor degree in IT or related field of study.

Nice to Have:

• Public Sector experience
• ServiceNow experience
• Confluence experience
• Jira experience
• Miro experience

Description: The Registries Modernization project is taking an agile approach to implementing modernized, innovative, human-centric, and sustainable solutions for delivering registry services to Albertans. For the Motor Vehicles registry, this includes a complete replacement of the legacy applications that deliver motor vehicle services with an established codebase that will serve as the foundation of the new system.

Responsibilities:

• Facilitate requirements gathering sessions and conduct process walkthroughs.
• Identify goals and pain points through gap analysis on current state and future state business processes.
• Create, review, and update user stories, personas, and journey maps, as applicable.
• Create system use cases, flow diagrams, and interactive mock-ups outlining functional requirements, as required.
• Document and validate results with subject matter experts and drive the creation of detailed business and functional requirements specification documents.
• Work with the technical team to design IT solutions that meet the business requirements.
• Validate proposed solutions through user acceptance testing (UAT) and ensure they meet the predefined criteria.
• Support development of necessary system (non-technical) documentation as well as make recommendations for policy and/or procedural manuals.
• Support change management and training to ensure delivery of complex program changes.
• Monitor and evaluate the effectiveness of implemented services.
• Conduct post-implementation reviews, assessing opportunities for backlog refinement and continuous improvement.
• Liaise with security and privacy teams to complete security threat risk assessments and privacy impact assessments as required.
• Assist with project planning, scheduling, and status reporting as required.