Senior SAP Functional Consultant for sustainment work on SAP CX (C4C) - 21601, 21623
S.i. Systèmes
Toronto, ON-
Nombre de poste(s) à combler : 1
- Salaire À discuter
-
Emploi Contrat
- Publié le 5 mars 2025
-
Date d'entrée en fonction : 1 poste à combler dès que possible
Description
Our Public Sector Client is looking for a Senior SAP Functional Consultant for sustainment work on SAP CX (C4C) - 21601, 21623
1-year contract, Full-remote: PST Hours.
Must-Haves:
- SAP CX (C4C)
- SAP IS-U CIC implementation (Minimum 1 implementation)
- Experience with ASAP and Activate implementation methodologies
Nice to Haves:
- JIRA
- Agile
Key Responsibilities
- Tenant Replication: Configure and manage replication between SAP C4C and SAP ECC/S4HANA for data integrity
- eFlow Settings: Design and optimize eFlow settings for workflow automation
- Mashup Configuration: Integrate external applications and services into SAP C4C
- Utilities Process Alignment: Configure C4C to support IS-U billing, metering, and customer service processes
- CIC & Front-Office Processes: Enhance Customer Interaction Center (CIC) for case management, ticketing, and interaction tracking
- Solution Design: Translate business requirements into functional solutions within SAP C4C
- Technical Configuration & Troubleshooting: Configure C4C and troubleshoot custom developments (SDK, PDI)
- Testing & Support: Conduct unit testing, UAT support, and post-go-live troubleshooting
- Documentation & Training: Maintain technical/functional documentation and train end-users
Exigences
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