Sr Business Analyst to provide Business Process re-engineering in support of the maintenance of their internal platform.

Our Public sector client is seeking a Sr Business Analyst to provide Business Process re-engineering in support of the maintenance of their internal platform. The resources may also be asked to assist with the onboarding of new projects that require production environment support. The resource will also be asked to assist with putting together a training framework, including onboarding and mentorship as well as to perform other duties identified by the Project Authority

Responsibilities:

• Developing work plan
• Preparing and supporting prioritization workshops;
• Eliciting requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis;
• Critically evaluating information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true business needs;
• Communicating and collaborating with external and internal clients to analyze information needs and functional requirements and deliver artifacts as needed;
• Providing a challenge function on assumptions of how to successfully execute plans;
• Working with Stakeholders and project teams to align, implement, and optimize IM/IT processes;
• Documenting additional business cases, as required, to enable the transformation of departmental IM/IT activities to meet varying requirements, including activity based costing and process reengineering;
• Facilitating working group sessions and conducting interviews with clients to gather their functional and non-functional requirements;
• Proposing solutions relating to business process improvements and business procedures;
• Identifying and documenting new business processes;
• Documenting recommendations in the form of mock-ups, use cases, user stories, and schedules;
• Responding to questions from the designers, developers and quality assurance analysts resulting from reviews of business requirements during design, development, and testing phases;
• Attending system walkthrough sessions with the client and developers to validate requirements and to document any requests for functional changes to the solution;
• Providing input to the Project Authority, including issues and risk management recommendations;
• Preparing and submitting briefing notes to the working groups; and,
• Validating the developed solution with the project requirements and Stakeholders.
• Identifying and analyzing critical success factors and risks related to initiatives and programme;
• Identifying programme needs and concerns and develop materials needed to successfully advance the project;

DELIVERABLES

• Business process mapping and re engineering
• High level business requirements
• Detail business requirements
• Gaps analysis
• User/employee experience story
• Ticket processing

Must Haves:

• Over 10 Years of experience
• Degree or Diploma and Certificate
• Agile Certificate
• working with ADO (Azure DevOps)