AVP, Global Data Governance Technology

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

Job Description

The Opportunity

The Assistant Vice President, Global Data Governance Technology is responsible for data management and governance for the data platform across Manulife and all its segments! They will be responsible for managing a team with varied skills including business and data analysts, governance SMEs, developers, and risk and controls specialists. They will work closely with business partners and the data governance teams within the segment Data Offices to ensure consistency in the implementation of data governance tools and processes.

While the role requires a proven foundation on technology and data, information management, information risk, controls and governance the role requires excellent client relationship and partner leadership skills, intuition for business and proficiency in interacting with various partners across all levels across the organization!

Responsibilities

Data Management and Governance

• Collaborate with the business partners to implement the Global Data Governance Strategy
• Ensure all data management processes conform to enterprise technology standards and policies across all segments within Manulife globally
• Develop capability and technology solutions around key data governance areas of data sharing, access management, data quality management, data lineage, metadata management and the data catalog, records management. Automate data management processes and governance activities related to key governance areas
• Complete metrics and KPI dashboards to support data governance outcomes and provide insights to leadership
• Complete Proof-of-Concept for Data Governance tooling and provide recommendation on industry standard methodologies
• Act as the technology owner of the technical solutions developed to support governance and data management standards

Information Risk and Controls

• Coordinate with Information Security and Information Risk Management teams to ensure compliance with controls and standards across all data initiatives
• Mentor and advise the delivery team of engineers, analysts and other technical staff on requirements
• Develop internal processes and controls in support of risk requirements

Management

• Coach, mentor and direct a team of business and data analysts, data governance SMEs, developers, and risk and controls specialists
• Develop KPI’s and reports to track value delivery. Publish outcomes to senior management
• Lead small to medium sized groups to deliver initiatives across segments

What motivates you?

• You obsess about customers, listen, engage and act for their benefit.
• You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
• You thrive in teams and enjoy getting things done together.
• You take ownership and build solutions, focusing on what matters.
• You do what is right, work with integrity and speak up.
• You share your humanity, helping us build a diverse and inclusive work environment for everyone.

What we are looking for

• Bachelor’s degree or equivalent in engineering, math, or field related to information, data management and analytics or financial services
• 8-10 years of technology experience in data and analytics
• Knowledge on data regulations, privacy, ethical use of data, data sharing, critical data indicators, access management and data masking techniques.
• Experience using industry recognized data management practices and frameworks such as DAMA, CMMI/ DMI/ COBIT or others
• Knowledge and experience using Azure data services: Azure data lake, ADF, Databricks, Synapse, SQL, PowerBI, Data Catalog, and others.
• Experience with one or multiple data management tools such as Informatica, Collibra, Purview, Ataccama, InfoSphere, Alation, Purview
• Data management technologies/concepts: Data lake, data warehouse, relational databases, NoSQL, ETL, master data management, analytics, BI
• Experience in the design and development of enterprise-wide systems and in implementing data governance programs.
• Solid grasp of Agile/ DevOps/ DevSecOps methodologies and tools.
• Knowledge of information risk management and regulatory compliance related processes, controls and tools.
• Excellent partner management, influencing, conflict resolution and negotiation skills

What can we offer you?

• A competitive salary and benefits packages.
• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
• A focus on growing your career path with us.
• Flexible work policies and strong work-life balance.
• Professional development and leadership opportunities.

Our commitment to you

• Values-first culture: We lead with our Values every day and bring them to life together.
• Boundless opportunity: We create opportunities to learn and grow at every stage of your career.
• Continuous innovation: We invite you to help redefine the future of financial services.
• Delivering the promise of Diversity, Equity and Inclusion: We foster an inclusive workplace where everyone thrives.
• Championing Corporate Citizenship: We build a business that benefits all partners and has a positive social and environmental impact.

#LI-Hybrid

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

The annual base salary for this role is listed below.

Salary range is expected to be between

If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.