Bilingual Licensed Insurance Advisor

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

Job Description

As a Bilingual Licensed Insurance Advisor, you are responsible for selling Health & Dental, Travel, and Life Insurance. You will be handling inbound sales calls, making outbound sales calls, and handling online interactions with clients who have expressed interest in discussing our products in a professional, effective manner. We have customers waiting to speak with you, we generate the leads.

This is a unique opportunity for motivated salespeople, that are looking take control of their earnings potential!

What will you be doing?

• Handling inbound sales calls from new clients interested in Health & Dental, Travel, and Life Insurance
• Making outbound sales calls to clients who have shown interest in discussing our options.
• Providing advice, discovering client needs, and offering solutions to meet those needs
• Building rapport with clients through professional, personalized service to foster your own sales pipeline
• Meeting sales, quality, and compliance measures on a monthly, quarterly, and annual basis
• Accurately recording needs analysis, and other client information through an online system
• Supporting various marketing/sponsor campaigns
• Assisting clients through online chats, and other digital channels
• Being the voice of the customer by sharing their feedback with the greater team, and raising any suggestions, concerns, or feedback on how we can improve

Who are we looking for?

• Bilingual individuals, fluent in English & French
• High-energy individuals who are excellent communicators both verbally and written, and who have great active listening skills
• People who are motivated by sales targets, and who want to take control of their total earnings potential
• People that love to obsess about customers, and thrive in an environment where they are part of a strong team
• You demonstrate the ability to persuade and negotiate using a consultative sales approach over the phone or through online chat
• You show strong attention to detail when gathering client information, conducting a thorough needs' analysis, offering personalized solutions, identifying sales opportunities, and closing the sale
• You have proven problem-solving skills, and the ability to communicate with a wide variety of clients to ensure an effective solution is reached
• You are comfortable navigating multiple programs/screens at the same time while working with clients. This includes an ability to learn internal systems along with a proficiency in MS Outlook, Salesforce, and other web-based systems

The following would be assets for you to have:

• Telephone sales experience
• Insurance experience dealing with Accident & Sickness, and Life Insurance
• Post-secondary degree: however, equivalent business experience is strongly considered
• Familiarity with Salesforce, or other CRM tool
• Flexibility - we are open between the hours of 8:00 am - 8:00 pm EST, Monday to Friday and 10am-5pm EST on Saturdays

This is a unique opportunity for motivated salespeople who already have their LLQP, or are willing to obtain their LLQP. Manulife will cover the cost of an accredited education provider for the Harmonized LLQP course, as well as the exam and licensing fees.

What can we offer you?

• A competitive compensation package including a base salary, and a monthly performance incentive to accelerate your earnings potential
• A comprehensive benefits package, including Group Benefits from day one, paid vacation, and a group RSP matching plan, and future enrollment in our Global Share Ownership Plan
• A dedicated 4-week training program designed to have you ready to join our sales team
• A collaborative working environment which fosters friendly competition
• Ongoing coaching and support from your direct leader, dedicated peers, and other members of our department

Our Values at Manulife

• Own it - We feel empowered making decisions and take action to deliver our mission
• Think big - Anything is possible. We can always find a better way
• Share your humanity - We build a supportive, diverse and thriving workplace
• Get it done together - We’re surrounded by an amazing team. Do it better by working together
• Obsess about customers - We predict their needs and do everything in our power to satisfy them
• Do the right thing - We act with integrity and do what we say

#Montreal

#LI-Hybrid

#M-CA-IN-CM

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. Please contact recruitment@manulife.com for additional information.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.