Senior Manager, Technology and Cybersecurity Audit & Advisory Services

At Manulife, our Audit and Advisory Services function is dedicated to adding significant value for our customers. By collaborating with management at all levels, we enhance the management of controllable risks, ensuring a robust and resilient organization.

Our team provides essential services to senior management and the Board of Directors, delivering insightful reports that empower them to effectively oversee and manage risk. This proactive approach not only supports their supervisory responsibilities but also strengthens our commitment to excellence and accountability.

About our team:

We are a thriving, energetic, collaborative team dedicated to driving value and fostering a culture of excellence within Manulife. Joining our team means taking on a pivotal role in providing independent and objective assessments to strengthen governance, risk management, compliance, and internal control of a leading global insurance and asset management group. We embrace innovative ideas to deliver efficient, effective, and insightful audit results.

The Technology Audit Team provides assurance that technology used by Manulife to deliver business results operates in line with policies and standards. We also provide advice to senior management to improve performance. We are a global team with staff in 8 countries across North America and Asia. We assess technology as part of initiatives, processing, and operations to ensure that delivery meets business, cybersecurity, performance, and regulatory expectations.

Job Summary:

In this role you will primarily work with our segment and business line Chief Information Officers, and global functional partners leading our data, cybersecurity, engineering, infrastructure, information and operational risk management, and program delivery practices. We leverage analytics and use Microsoft Azure Data Services with tools such as Power BI and Co-Pilot to automate our testing in line with Manulife’s ambition is to be the most digital, customer-centric company in our industry.

Through our engagements, you will learn about each of our business markets including the external and internal demands of technology, digital processing, growing regulatory requirements around cybersecurity, and opportunities to explore new technologies, platforms, and leading global technology partners as they are deployed.

Join us and make a significant impact on our commitment to excellence and innovation in risk management.

Key Responsibilities:

• Lead a team of auditors to cover key internal technology risks and produce meaningful audit reports that clearly articulate the position on risks and related issues.
• Lead or support multiple simultaneous audit projects to ensure time and quality objectives are met. Timely address and/or report potential budget overruns and resourcing concerns.
• Assess and evaluate the effectiveness and efficiency of internal controls and operating practices.
• Clearly communicate potential issues and evaluate corrective action plans.
• As an infrastructure, security, and/or technology risk Subject Matter Expert (SME), train technology auditors on emerging technologies and security principles.
• Collaborate and communicate with various partners within the three lines of defense to promote awareness of risk.
• Assist in preparing and presenting reports to Audit Committees.
• Recruit and develop high-caliber staff, supporting their growth through the Audit Services Core Competencies model.

Qualifications:

• University degree in information systems, or other relevant degree or equivalent experience, plus a risk/security (e.g., CISA, CISSP) or other cloud/networking (e.g., AZ-xxx, CCxx) certification or equivalent experience, with 6-8 years of relevant experience.
• Working knowledge of system development methodologies, cyber and network security processes, and related regulatory requirements.
• Working knowledge of cybersecurity concepts, such as, Security Operations (Vulnerability Management, DLP, SIEM etc.), Security Engineering (Cryptography, Cloud Security, Security Architecture etc.)
• Working knowledge of other technology infrastructure concepts, processes, and associated risks - such as, Active Directory, DevSecOps, Virtualization, etc.
• Working knowledge or prior experience with information systems and operations used in the insurance industry and financial services industry will be beneficial.

Tools/ Technology you will have exposure to:

As an audit professional at Manulife, you'll have the chance to work with a diverse set of advanced tools and technologies, including a centralized GRC tool used by all three lines of defense, business analytics tools, enterprise data lake, machine learning, Gen AI, Python, and more. These exposures will provide you with invaluable experience in performing innovative testing with digital and analytic tools, enabling key insights that drive impactful audit outcomes.

Leadership Exposure:

This role offers a unique opportunity to collaborate directly with members of the Audit Leadership Team (ALT) and Technology and Risk leadership. By engaging with senior leaders, you will gain valuable insights and visibility, enhancing your leadership skills and professional growth within the organization.

Learning Opportunities:

Joining our Audit and Advisory Services team presents an excellent platform for professional development and continuous learning. You will be exposed to a diverse range of audit engagements, gaining insight into Manulife's business models across all lines of business including insurance, asset management and retirement. Additionally, you will understand Manulife's contemporary focus points including business initiatives, key strategies, and projects, etc. Our specialized training programs will also keep you abreast of the latest industry developments, emerging risk items, professional audit practices and standards. This dynamic working environment offers the chance to enhance both your technical and soft skills.

Career Advancement Opportunities:

You will be given an opportunity to take on increasing responsibilities, lead impactful projects, and progress within the department and the company. We foster a culture of excellence, accountability, and integrity, and invite you to bring your skills, passion, and expertise to our dynamic Audit and Advisory Services team at Manulife.

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À propos de Manuvie et de John Hancock

La Société Financière Manuvie est un chef de file mondial des services financiers qui aide les gens à prendre leurs décisions plus facilement et à vivre mieux. Pour en apprendre plus à notre sujet, rendez vous à l’adresse www.manuvie.com.

Manuvie est un employeur qui souscrit au principe de l’égalité d’accès à l’emploi

À Manuvie/John Hancock, nous embrassons notre diversité. Nous nous efforçons d’attirer, de perfectionner et de maintenir un effectif qui est aussi varié que nos clients, et de favoriser la création d’un milieu de travail inclusif qui met à profit la diversité de nos employés et les compétences de chacun. Nous nous engageons à assurer un recrutement, une fidélisation, une promotion et une rémunération équitables, et nous administrons toutes nos pratiques et tous nos programmes sans discrimination en raison de la race, de l’ascendance, du lieu d’origine, de la couleur, de l’origine ethnique, de la citoyenneté, de la religion ou des croyances ou des convictions religieuses, du genre (y compris grossesse et affection liée à une grossesse), de l’orientation sexuelle, des caractéristiques génétiques, du statut d’ancien combattant, de l’identité de genre, de l’expression de genre, de l’âge, de l’état matrimonial, de la situation de famille, d’une invalidité ou de tout autre motif protégé par la loi applicable.

Nous nous sommes donné comme priorité d’éliminer les obstacles à l’accès égalitaire à l’emploi. C’est pourquoi un représentant des Ressources humaines collaborera avec les candidats qui demandent une mesure d’adaptation raisonnable pendant le recrutement. Tous les renseignements communiqués pendant le processus de demande de mesures d’aménagement seront stockés et utilisés conformément aux lois et aux politiques applicables de Manuvie/John Hancock. Pour demander une mesure d’aménagement raisonnable dans le cadre du recrutement, écrivez à recruitment@manulife.com.

Région principale

Semaine de travail comprimée

L’échelle salariale devrait se situer entre

Si vous posez votre candidature à ce poste en dehors de la région principale, veuillez écrire à recruitment@manulife.com pour obtenir l’échelle salariale correspondant à votre région. Le salaire varie en fonction des conditions du marché local, de la géographie et de facteurs pertinents liés au poste telles les connaissances, les compétences, les qualifications, l’expérience et l’éducation ou la formation. Les employés ont également la possibilité de participer à des programmes de motivation et de toucher une rémunération incitative liée au rendement de l’entreprise et au rendement individuel.

Manuvie offre aux employés admissibles une vaste gamme d’avantages sociaux personnalisables, notamment une assurance soins médicaux, soins dentaires, santé mentale, soins de la vue, invalidité de courte et de longue durée, assurance vie et assurance DMA, assurance adoption, de maternité de substitution et de soins médicaux non urgents ainsi que des programmes d’aide aux employés et leur famille. Nous proposons également aux employés admissibles différents régimes d’épargne-retraite (y compris des régimes de rente et un programme international d’actionnariat assortie de cotisations patronales de contrepartie) ainsi que des ressources en matière d’éducation et de conseils financiers. Notre généreux programme de congés rémunérés au Canada comprend les jours fériés, les congés annuels, les congés personnels et les congés de maladie, et nous offrons toute la gamme des congés autorisés prévus par la loi. Si vous posez votre candidature à ce poste aux États-Unis, veuillez écrire à recruitment@manulife.com pour obtenir de plus amples renseignements sur les dispositions relatives aux congés rémunérés spécifiques aux États-Unis.