Administrator, Public Sector Programs

Why you’ll love Softchoice:
We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology. By doing these things we help them create success for their customers and their people.

We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging, continuously striving to do what’s good for our people and communities.

The impact you'll have

The Public Sector Programs Administrator executes and delivers on specific tasks related to Public Sector contracts to support contractual requirements. This position reports to the Senior Manager of Public Sector Programs.

What you'll do:

RFP/Contracts

• Manages the distribution of opportunities posted on bid posting sites:

  • Downloads and distributes documents to sales as requested

  • Forwards amendments and additional information

• • Maintains a tracking file of all bids

  • Uploads bids to bid posting site

• Prepares, verifies and submits contractual reports accurately and on time

• Provides support for internal and external audits related to the Public Sector

• Assists in maintaining a comprehensive inventory of Public Sector contracts

• Provides support for marketing activities related to Public Sector contracts

• Performs tasks to support contract compliancy aligned with contractual requirements

SYSTEMS, PROCESSES & REPORTING

• Supports initiatives to automate processes for efficiency

• Maintains a comprehensive understanding of key internal compliancy tools such as Procurement Program and Pricing Engine

• Executes individual tasks required to support each contract:

  • Maintains accurate and current information in Procurement Programs and conducts audits to ensure 100% accuracy

  • Updates SPE with current price files

  • Conducts periodic check ins with specific vendors

  • Identifies and submits update requests to web team to ensure Softchoice.com Public Sector pages are accurate

• Assists with internal audits to test system rules and adherence to established processes

• Participates in training sessions to support adoption of internal compliancy tools

• Assists in the creation of detailed process documents for on-demand reference

• Compiles reports for Public Sector on demand requirements

• Assists with special projects

SALES & CUSTOMER SUPPORT

• Assists in the resolution of customer and system issues

• Participates in contract management reviews with Public Sector customers and partners

• Prepares material and participates in customer and vendor meetings

• Works closely with Senior Contracts Public Sector Programs Team Administrators to ensure execution of specific contractual tasks

• Builds and develops relationships with both internal and external customers

• Educates and promotes contract vehicles to increase utilization

• Contributes content and structure to SharePoint sites specific to Public Sector for consumption by the sales teams

• Provides guidance to customers and sales team regarding processes to leverage specific contracts

• Assists in identifying new vendors based on business trends and to develop partnerships

• Provides in-depth support of strategic contracts

• Assists and responds to internal and external requests

What you'll bring to the table:

• Post-secondary Diploma or Degree, or equivalent experience

• Strong written and verbal communication skills

• High-level commitment to exceptional customer service and relationship building

• Quick learner with strong problem solving and analytical skills

• Excellent organization skills and the ability to multi-task

• Self-motivated, with ability to work individually and in a team environment

• Proficiency with Microsoft Office/Office 365 tools

• Experience working with SAP BI and SFDC considered an asset

• Bilingualism (English/French) considered an asset

Not sure if you qualify? Think about applying anyway:
We understand that not everyone brings 100% of the skills and experience for the role.

At Softchoice, we offer opportunities to a diverse group including those with a variety of workplace experiences and backgrounds. Whether you are new to corporate tech, returning to work after a gap in employment, or looking to transition and take the next step in your career, we are excited to learn more about you and encourage you to apply.

Why You’ll Love Working Here:

• The People: You’ll thrive in our collaborative environment, surrounded by incredible colleagues who foster support and innovation, driving our collective success
• High-Performing Culture: At Softchoice, we are dedicated to achieving our goals and committed to success for our customers and each other
• Flexibility: Plan your workdays in a way that suits you best
• Award-Winning Workplace: Proudly recognized as a Great Place to Work for 19 consecutive years
• Inclusive Culture: We are committed to an inclusive culture where every team member can be their authentic self
• Competitive Benefits: Benefit from competitive perks that start on day one

Inclusion & Equal opportunity employment:
We are an equal opportunity employer committed to diversity, inclusion & belonging. People seeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.

Require accommodation? We are ready to help:
We are proud to provide interview & employment accommodation during the recruitment and hiring process. If you require any accommodation to apply or interview for a position, please reach out directly to asktalentacquisition@softchoice.com. We are committed to working with you to best meet your needs.

Our commitment to your experience:
We are committed to the safety of all applicants and team members. With that in mind, we have implemented digital interviewing for everyone. We understand that you may need to interview with distractions around you (such as children or furry friends) and we will be doing the same.

Before you start with us, we will conduct a criminal record check, verify your education, and check your references.

When you join Softchoice, we will onboard you remotely. Don't worry. It's quick, simple and you'll be connected with your new team in no time.

Job Requisition ID: 6315
EoE/M/F/Vet/Disability

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