Operations Specialist Associate 2

Reporting to the Manager, US Wire Transfer, this position is responsible for processing payments received manually and electronically into Funds Transfer Systems, as part of an essential business unit within Global Transaction Control Banking.

Responsibilities:

• Monitor and process all activity in MTS queues, Rightfax, accurately and timely within established deadline.

• Ensure full cross training on opening/intraday/closing functions.

• Ensure full understanding and adherence to corporate risk policy and standard operating procedures

• Make suggestions for workflow and process improvements to the benefit of State Street and our clients.

• Identify and proactively escalate any potential trend of corrections in a timely manner.

• Ensure errors are minimized; SSBT’s and Global Services exposure to financial loss is minimized, and provide process improvement ideas.

• Be aware of all business contingency plans. Escalate issues that could result in the invoking of contingency procedures with your supervisor

• Interact constructively with clients, peers and management, participating in staff meetings.

• Report any suspicious transactions to Team Leaders or Senior Officers within Payment Services.

• Support the effective functioning of the department and the transition of workflow between Toronto and Quincy site.

• Performs other duties as specified by Management.

Requirements:

• University/College designation preferred

• Strong overall knowledge of Swift standards, Fedwire, CHIPS clearing

• Demonstrated market knowledge and relevant market experience treasury and/or brokerage products

• Strong analytical and problem solving skills

• Ideally candidate must be fluent with Microsoft office suite of products and be technologically independent.

• Effective verbal and written communication and time management skills

• Deadline and detail oriented

• Ability to work independently and assist manager with more complex duties or training as needed

• Demonstrate the ability to problem solve

• Be a strong team player

• Embrace State Street’s “corporate values”

SKILLS & SPECIAL FACTORS:

- Attention to detail

- Personable, comfortable dealing with clients

- Takes initiative

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Discover more at StateStreet.com/careers

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