Business Systems Technician-EMAT-MOH- Regular full-time 2024-11649

The Sunnybrook Centre for Prehospital Medicine is responsible for the following:

• Medical oversight (through certification), continuing education, and quality practice of over 3300 paramedics in seven regional/municipal Emergency Medical Services (EMS) in Ontario. The Centre provides these deliverables via the Regional Base Hospital (RBH) Program.
•  Emergency Medical Assistance Team (EMAT). The EMAT is a mobile medical field unit that can be deployed anywhere in Ontario with road access and within 24 hours. The EMAT can set up a 56 bed hospital that provides a staging and triage base and has the capability to treat 20 acute-care and 36 intermediate-care patients
• Operation of the Wallaceburg Central Ambulance Communications Centre (CACC)
• Medical oversight, continuing education, and quality practice of over 3200 firefighters in the City of Toronto and the Township of Muskoka Lakes
• MOHLTC paramedic regional training program for the Greater Toronto Area (Toronto, Peel, Halton, Simcoe, Ornge, Durham, York). The Business Systems Technician position will support the Centre’s Regional Base Hospital (RBH) & the EMAT Program.

We are seeking candidates with the following attributes:

• Excellent organizational skills
• Accountable and self-motivated
• Exceptional communication skills (both written & oral)
• A team player with customer service experience
• Willingness to learn new processes, systems, and computer applications
• Flexible & can work independently

Summary of Duties

Inventory Control & Logistics

• Maintain adequate levels of equipment, consumables, and supplies according to established standards for the Centre. This includes but is not limited to: o Medical consumables, equipment, pharmaceuticals & controlled substances o Infrastructure assets (Tent, generators, communication devices etc.)
• Input/edit and maintain the validity of data in the Operative IQ inventory control system
• Utilize Operative IQ for operational tasks such as:
• Reporting, forecasting & trend analysis o Monitor equipment inflow, track any missing or damaged equipment, and take appropriate corrective actions
•  Perform routine audits, cycle count, and ensure preventative maintenance is complete as per established standards.

Receiving & Material Management

• Perform all tasks associated with receipt & delivery of assets & supplies for the Centre. These could range from preparing packages for shipment, weight & size management, creation of manifests & loading and unloading of vehicles as required.
• Manage the storage of assets in the Centre’s warehouse, offices & simulation lab
• Travel to/from various locations across the province to deliver and receive goods, medications, supplies, educational material & medical equipment
• Routinely utilize heavy mobility devices (eg. Pallet trucks) & vehicles (eg. Tow motor forklift) to load/unload, arrange and store items in an organized fashion within the Centre’s Warehouse

Emergency Preparedness & Recovery

• Inspect, maintain and prepare equipment, supplies, assets, medications, and infrastructure components for deployments, exercises, and training
• Assists in remote response during deployments to ensure the quality of standards and safety of our emergency responders
• Required to be ready for duty 24/7, in case of an emergency & work flexible/extended hours to accommodate the Centre’s operations, especially around EMAT deployments

Event Management & Logistics

• Set up & deliver equipment, assets, supplies & consumables for various events as required. Examples include: o Mobile hospital set up at various locations across Ontario in both temporary shelters & buildings of opportunity o Onsite/offsite educational sessions (orientation, training, in-class coaching etc.)
•  Maintain a basic understanding of paramedic skills and the correlating equipment while the following instruction from management, supervisors and/or coordinators for requests and assistance
• Ensure events are running smoothly by assisting & maintaining the levels of all equipment and medical consumables

Facility Maintenance & Health & Safety

• Facilitate, oversee and assist in building repairs and maintenance in a safe and approved manner
• Maintain a safe work environment compliant with OHS directives and hospital policies at all times
• Provide input regarding any health & safety concerns in the workplace
• Maintains WHMIS & other Health & Safety documentation as required

Business Functions

• Liaison with Vendors to assist with various procurement & financial duties. These include: o Tracking and quality assurance o Preventative maintenance scheduling o Aid in product enhancement while maintaining a positive rapport
• Manage and secure strict confidential documentation for the Centre while respecting Personal Health Information Protection Act
•  Other duties as assigned

Qualifications/Skills

• Knowledge of medical/clinical equipment strongly desired
• Ontario Secondary School diploma or equivalent
• Valid G driver’s license with experience driving up to 26 Ft Trucks
• Statement of driving record (5 year restricted)
• Current first aid certificate or equivalent preferred
• Knowledge of standard maintenance equipment and procedures preferred
• Pass lifting requirement
• Standard business software including MS Word, Excel & Outlook
• Basic understanding of audio / video equipment and tablets
• Knowledge of Ontario OH&S standards desired