Inside Account Manager

About the Role:

We are seeking an experienced Account Manager to drive revenue and profitability for our strategic accounts. You will own daily interactions with identified accounts, develop and execute client-specific business plans, and ensure a positive customer experience. You will handle complex customer issues with minimal supervision and leverage support from TD SYNNEX leadership and departments.

What You'll Do:

• Travel up to 25% for customer events and strategic meetings.

• Manage the P&L for your territory, making decisions that benefit overall profitability.

• Build strong relationships at all levels within assigned accounts, including executive relationships.

• Present TD SYNNEX solutions proactively to customers.

• Identify and resolve moderate-level issues and escalate as necessary.

• Develop documentation and procedures for sales accounts, delegating repetitive tasks to support teams.

• Drive revenue and profitability growth in your territory.

• Expand strategic accounts and projects within your business segment or region.

• Generate opportunities through outbound calls to current and potential customers.

• Present TD SYNNEX’s offerings to assigned and new customer targets.

• Collaborate with field sales to respond to RFPs, provide proposals, and deliver customer presentations.

• Manage moderate-level projects, particularly in onboarding new customers.

What We're Looking For:

• A High School diploma is required. A Bachelor's degree and 2+ years of relevant work experience are preferred, or an equivalent combination of education and experience.

• Proven ability in providing exceptional service to meet customer needs.

• Demonstrates a good understanding of the sales process of closing deals, upselling, and cross-sell products.

• Problem-solving skills for moderate scope issues.

• Ability to exercise judgment within defined procedures.

• Skilled negotiator, able to promote and sell ideas persuasively.

• Ability to work under stress and meet deadlines.

• Strong leadership and innovative thinking.

• Organizational and time management skills.

• Effective at facilitating group interactions.

• Strong interpersonal skills for interacting with all levels of management.

• Ability to prepare and analyze reports and business correspondence.

• Strategic and tactical thinker.

• Advanced proficiency with relevant computer systems and applications.

• Strong data entry skills and attention to detail.

• Effective communicator with the ability to collaborate across various identities.

Working Conditions:

• May be based at a reseller/customer location.

• On-call availability as needed.

• Occasional non-standard work hours or overtime.

• Professional, office environment.

• Frequent local travel required (25%).

Join us and leverage your skills to drive success and innovation at TD SYNNEX

#LI-MI1

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!