Directeur principal, Gestion des affaires

Job Description

Reporting to the AVP, Infrastructure Business Management, the Senior Manager, will be responsible to lead key mandates in support of TD Securities Infrastructure Business Management function:

• Be a strategic partner & trusted business advisor to TDS Infrastructure Executives on the management of their portfolio and financials, identifying operational efficiencies and opportunities with other business management / enterprise areas.

• Facilitate key strategic discussions and provide thought leadership to executive audience (output may include strategic roadmap and/or deliverables/ frameworks/ short to long term goals etc.)

• Financial Governance - orchestrate planning cycles across the organization related to budgeting and forecasting, with a focus on longer-range planning (e.g., 12 months or greater).

• Lead the governance requirements related to resource and third-party engagement approvals, tracking, reporting and the ongoing management of staffing models.

• Set operational team direction and collaborate with peers to execute on common goals

• Establish effective relationships across multiple business and technology partners, program and project managers

• Participate in knowledge transfer within the team and business units.

Key Accountabilities

Customer

• Develop, communicate and implement a holistic strategy for own specific business.

• Oversee / lead / manage and plan a work activity that may require alignment across multiple areas

• Lead the team in the development and/or integrated implementation of policies / processes / procedures / changes across multiple functional areas

• Forecast programs / initiatives and demand, and coordinate prioritization of the portfolio/ initiatives with key stakeholders

• Provide functional / business level communications to ensure messages to stakeholders and/or employees are consistent, appropriate and aligned to business strategies and executive management direction

Shareholder

• Ensure team adheres to enterprise frameworks and methodologies related to overall business management activities

• Lead relationships with corporate and/or control functions to ensure alignment with enterprise and/or regulatory requirements

• Support team in staying knowledgeable on emerging issues, trends, and evolving regulatory requirements and assess potential impacts to the Bank

• Assess / identify key issues and escalate to appropriate levels and relevant stakeholders and business management where required

• Maintain a culture of risk management and control, supported by effective processes and sound infrastructure an in alignment with risk appetite

• Identify, mitigate and report on risk issues per enterprise policy / guidelines and ensure appropriate escalation processes are followed

• Ensure business operations are in compliance with applicable internal and external requirements (e.g. financial controls, segregation of duties, transaction approvals, and physical control of assets).

• Work closely with key business leaders to optimize TDBG’s resources and leverage TD’s operating model to maximize efficiency, effectiveness and scale

• Lead or contribute to cross-functional / enterprise initiatives as an organizational or subject matter expert helping to identify risk / provide guidance for complex situations

• May lead relevant governance meetings or committees and related deliverables / outcomes representing the business on governance and control issues

• Manage oversight process, risk-based identification and monitoring of related risks and regulatory compliance across the supported functions, while ensuring key controls and processes are effectively managed

• Oversee or lead the facilitation and/or implementation of action/remediation plans to address performance/risk/governance issues

Employee/ Team

• Responsible for management of the overall team(s) providing both leadership and guidance

• Set targets and objectives for the team, and deliver results

• Grow team expertise to align with enterprise demand and the Bank's direction; assess team skills and capabilities and continually look for ways to provide and enhance the value delivered

• Foster an environment / culture that encourages productivity, innovation, process improvement, teamwork and a high level of professionalism

• Co-ordinate necessary resources to ensure completion by deadlines

• Provide coaching, development, succession, recruitment, resource management and overall team leadership for team members and provide regular input into team members’ assessment of performance and development plans

• Prioritize and manage own workload in order to deliver quality results and meet timelines

• Support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest

• Identify and recommend opportunities to enhance productivity, effectiveness and operational efficiency

• Establish effective relationships across multiple business and technology partners, program and project managers

• Participate in knowledge transfer within the team and business units

Breadth & Depth

• Oversee and lead a large and/or highly complex, and diverse business management function for an area of significant risk, complexity or scope

• Strategic partner to leadership team on the management of the portfolio and financials, with deep industry, external / internal, enterprise knowledge, recognizing and anticipating emerging trends and; identifying operational efficiencies and opportunities with other business management / enterprise areas

• Facilitate key strategic discussions and provide thought leadership to executive audience (output may include strategic roadmap and/or deliverables/ frameworks/ short to long term goals etc.)

• Set operational team direction and collaborate with others to execute on common goals

• Focus on longer-range planning for functional area (e.g. 12 months or greater)

• Generally reports to business management executive

Job Requirements

• Minimum of 10 years' experience in a combination of strategic planning and strategy development, large-scale change management and communications in support of business objectives.

• Demonstrated good judgment in dealing with sensitive situations and providing counsel to executives and management.

• Strategic thinker, with experience managing work effort and key messaging with broader organizational strategies in mind.

• Comprehensive knowledge of and experience with the practices, procedures and principles of project, program and portfolio management

• Understanding of Wholesale banking businesses an asset

• Team player who excels at delivering high quality work under tight timelines while maintaining a positive attitude.

• Excellent communication and time management skills, with a high energy level and proactive approach including strong anticipatory skills.

• Strong organizational skills with the ability to coordinate multiple projects and tasks simultaneously.

• Proven ability to develop strong business relationships with internal partners and be able to work in a fast-paced environment.

• Advanced facilitation, presentation and active listening skills and exceptional writing skills.

• Flexible and adaptable - comfortable with ambiguity and a rapidly changing environment.

Additional Information

• Undergraduate degree or equivalent work experience

• Graduate degree would be an asset