Description
With a career at The Home Depot, you can be yourself and also be part of something bigger.
Position Overview:
Askuity is a Toronto-based retail analytics software company operating as a division within The Home Depot (THD). Through our supplier analytics program, Askuity’s mission is to enable suppliers and merchants at The Home Depot to make profitable, data-driven decisions and drive real-time execution.
As a Supplier Engagement Business Analyst, you will be a subject matter expert for an assigned department of suppliers within the Supplier Analytics Program. You are tasked with managing onboarding, improving data-literacy, and driving collaboration between THD suppliers and merchants, utilizing the data and tools of the program. We are looking for someone who has a proven track record of retail analytics and can leverage that knowledge to develop and maintain strong relationships with internal THD teams and external suppliers. If you are a great communicator, passionate about producing top-notch work, providing great end-user experiences, and constantly improving your skills, we want to hear from you.
Key Responsibilities:
Drive user engagement for the supplier analytics program
- Identify opportunities to help suppliers generate, interpret, and present analytical data and actionable insights
- Manage the onboarding of new suppliers to the Supplier Analytics Program
- Demonstrate the Supplier Analytics tools to internal & external partners at all levels
- Liaise with cross-functional teams (Merchandising, Product, Support) to build relationships, troubleshoot, and advocate for suppliers’ needs
Develop scalable learning modules for the supplier analytics program to drive data literacy and actionable insights
- Execute projects with merchandising partners to align suppliers with reporting expectations leading to improved business results
- Act as the main point of contact for escalations that impact the user’s experience
- Manage & report on KPIs such as usage, satisfaction, and business results at the department level
Competencies:
- Collaborates
- Action Oriented
- Drives Results
- Communicates Effectively
- Plans and Aligns
Skills:
- Strong analytical, influential, interpersonal skills
- Organizational skills
- Problem-solving and critical thinking skills
- Data Analysis
- Project and change management
Direct Manager/Direct Reports:
- Manager, Supplier Engagement
Travel Requirements:
- Limited
- Travel to corporate headquarters annually, as requested
Physical Requirements:
- Extended Sitting
- Repetitive Tasks
Hybrid Work:
- On-site once a week (every Thursday) at our downtown Toronto location (King/Spadina)
Working Conditions:
Working in an office setting: computer work, camera on virtual meetings, taking support calls
Minimum Education:
University/College degree in a related area of study, or equivalent experience.
Minimum Years of Work Experience:
- 2-3 years of corporate retail, merchandising, supply chain, or retail technology Customer Success experience
- Data-driven with a proven record of identifying actionable insights to drive business impact
Minimum Leadership Experience:
- No leadership experience required
Certifications:
- None
Other Requirements/Assets:
- Intermediate proficiency with Excel required
- Data-driven with a proven record of identifying actionable insights to drive business impact
- Excellent communication; able to collaborate with all levels of an organization
- Vendor management and/or client engagement experience
