Description
Merchandising Associates (MEAs) merchandise and maintain various product sets in The Home Depot retail environment to enhance the customer experience, increase sales and maximize inventory turns.
Key Responsibilities:
Merchandising: General Service, Tasking, Packdown, and Projects
- Read and interpret directions to ensure merchandise is set to the planogram, project instructions, program service requirements and general service guidelines
- Straighten, clean and merchandise product to ensure merchandise is presented in a visually appealing manner
- Maintain copy of most recent planogram inside upright beam adjacent to product set
- Build displays and fixtures using basic hand tools
- Maintain, order, and install display material/signage/brochures
- Follow directions and processes to conduct accurate price and label changes. Replace incorrect, damaged, or missing price labels.
- Maintain aisle
- Utilize store systems to access key merchandising reports. Read, interpret, and execute action based on findings.
- Maintain bay service records and other documentation as directed.
- Execute one off projects as required by store, district, and regional leadership.
Customer Service
- Maintain aisle cleanliness so that merchandise is accessible and customers are able to move throughout the aisles easily
- Partner with store leadership to markdown all damaged or un-sellable merchandise
- Answer questions regarding the store and products for the customers.
- Partner with store associates to find necessary products to fit the customer's needs.
Other
- Partner with store representative to conduct inspections of returned and damaged items for Return to Vendor.
- Follow standard operating and safety procedures.
- Complete assigned training curriculum
- Other duties as assigned
Competencies:
- Action Oriented
- Collaborates
- Communicates Effectively
- Customer Focus
- Decision Quality
Skills:
- Basic computer skills with knowledge of web based applications.
- Interpersonal skills, working on teams, with heavy reliance on team to accomplish goals.
- Follows safety policies and procedures. Identifies and corrects safety hazards.
- Attention to Detail: Stays attentive and aware, catches errors before completing assignments, and maintains high quality standard for work.
- Drives Execution & Self Motivated: Demonstrates the ability to deliver results without close supervision despite a large workload, competing demands, and fast paced environment. Ensures tasks are completed on time, without error, and meet quality standards.
Direct Manager/Direct Reports:
- Reports to Merchandising Execution Supervisor (MEAS)
Travel Requirements:
- No travel requirements for this role
Physical Requirements:
- Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items
Hybrid Work:
- Dependent
Working Conditions:
- Working within a flexible schedule that typically starts early in the morning
- Warehouse environment that can be dusty and noisy
- Doors are frequently open, causing drafts and interior temperature changes
Minimum Education:
- GED
- Highschool Diploma or Equivalent
Minimum Years of Work Experience:
- N/A
Minimum Leadership Experience:
- N/A
Certifications:
- N/A
Other Requirements/Assets:
- 1 year of relevant working experience
