Talent Acquisition & Client Support Associate

Across our three hospitals and eight satellite sites, Scarborough Health Network (SHN) is shaping the future of care. Our many programs and services are designed around the needs of one of Canada’s most vibrant and diverse communities. We are home to North America’s largest nephrology program, as well as the designated cardiac care and spine centre for Scarborough and surrounding communities to the east. We are proud to be a community-affiliated teaching site for the University of Toronto and partner with a number of other universities and colleges, helping to train the next generation of health care professionals. SHN is the recipient of the Excellence in Diversity and Inclusion Award, from the Canadian College of Health Leaders, for our work led by the Organizational Development and Diversity Department on our Leading edge Communities of Inclusion, Inclusion Calendar and our innovative Health Equity Certificate programs. We are also proud to be named Canada’s Most Admired Corporate Cultures for 2023! Learn more at shn.ca

Job Description:

Position Overview:
Reporting to the Manager, Recruitment, the Talent Acquisition and Client Support Associate (TACSA) acts as an ambassador to SHN in sourcing, finding, attracting and hiring the best talent to meet the needs of our patients and families. The TACSA will partner with line management to facilitate the full cycle recruitment, as well as well as lead and support recruitment strategies.

Requirements:

• Post-Secondary Diploma or degree in Business or Social Sciences, including HR, is required

• CHRL Designation preferred

• Minimum two (2) years related experience in talent acquisition.

• Proficient with Microsoft Office products is required.

• Experience working with an Applicant Tracking System (ATS) is preferred

• Expert user of external recruitment resources including LinkedIn, Indeed and social media platforms such as Facebook, Twitter and Instagram

• Experience using social media to build a professional brand

• Knowledge of and experience with recruiting practices, candidate process management, behaviours interviewing skills and assessment techniques

• Successfully manages a high volume of requisitions, juggling multiple roles and tasks simultaneously

• Prioritizes and executes tasks in a high-pressure environment, meeting tight deadlines

• Respects and values differences between people ensuring SHN has an inclusive hiring practice

• Thrives in a team-oriented, collaborative environment

• Strong interpersonal skills with the ability to work with management in developing good recruitment practices

• Experience working with collective agreement language, employee relation rules and an understanding of HR Legislation

• Excellent written and verbal communication skills

• Excellent sound judgment and decision-making skills

• Strong analytical, problem-solving, organizational and administrative skills

• Strong research and investigative skills

• Experience in conflict resolution and negotiation skills

• Knowledge of employment law including OHS Act, Ontario Human Rights Code, ESA, Ontario Labour Relations Act, and good general knowledge of all HR disciplines

• Demonstrated focus on internal/external customer service and partnerships

• Demonstrates values consistent with SHN′s Code of Conduct and is committed to fostering a healthy and positive work environment in accordance with Health & Safety policy and legislation.

• Utilize protective equipment provided and identify and reports hazards

• Engages in ethical conduct and strives to understand and appreciate the diversity of our patient/staff population and community

• Excellent work performance and attendance record

Accommodation and Diversity Statement:
Scarborough Health Network (SHN) embraces and celebrates our community’s unique multicultural heritage and diversity. SHN is an equal opportunity employer, dedicated to a culture of inclusiveness and diversity reflecting our diverse patients, staff and community alike.
We are committed to fostering an environment of equity and inclusivity where every person can work and receive care safely, openly and honestly. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, nation of origin, genetics, disability, age, veteran status, marital or family status, belief system, or other factors related to one’s personal identity and/or values.
We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.

Learn more about our exciting opportunities by following SHNCareers on Instagram, Twitter, and Facebook.