Technical Specialist - Business Systems JDMI

The University Health Network, where “above all else the needs of patients come first”, encompasses Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute and the Michener Institute of Education. The breadth of research, the complexity of the cases treated, and the magnitude of its educational enterprise has made UHN a national and international resource for patient care, research and education. With a long tradition of ground breaking firsts and a purpose of “Transforming lives and communities through excellence in care, discovery and learning”, the University Health Network (UHN), Canada’s largest research teaching hospital, brings together over 16,000 employees, more than 1,200 physicians, 8,000+ students, and many volunteers. UHN is a caring, creative place where amazing people are amazing the world.

The responsibilities of the Technical Specialist, Business Systems include: driving the requirements elicitation, analysis and design of clinical and business requirements and providing technical leadership of internally developed systems and integration of external applications while ensuring software solutions meet or exceed stated quality and safety objectives; serving as a mentor to other business systems analysts on the team, providing direction on requirements elicitation and ensuring cohesiveness in solution design; leading continuous process improvement by conducting training sessions with the rest of the product management team; ensuring that team members follow departmental and hospital policies and procedures, as well as adhere to technical and regulatory standards; performing cross-functional and/or other duties consistent with the job classification, as assigned or requested.

The Technical Specialist, Business Systems is an essential member of the Product Management team collaborating with other business systems analysts, developers, quality analysts and providing support to various clinical and business applications identified for JDMI. The role closely collaborates with business stakeholders and subject matter experts to ensure high system performance and reliability; they gather and analyze information and specifications related to clinical practices, workflows, and business processes, and design technical system solutions. Documentation of policies and procedures to facilitate system usage and effective communication with end users and third-party vendors are also key aspects of the role.

Duties

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All UHN Employees are required to be fully vaccinated with a COVID-19 vaccine series, approved by Health Canada or the World Health Organization, as a condition of hire. Proof of COVID-19 vaccination will be required. Should you be the successful candidate, you will be required to comply with UHN’s mandatory Vaccination Policy that is in effect.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.