Description
The Opportunity
Responsible for providing quality workmanship, consistent service, and technical support to the customers.
Performs all tasks related to the testing, diagnosing, repair, maintenance, and reconditioning of Power related products sold by Tundra Process Solutions.
The Role
- Inspect, test, optimize, maintain and troubleshoot customers’ power components (VFDs)
- Communicate with equipment owners for authorization of servicing and repairs as required.
- Interpret engineering designs, drawings, wiring diagrams and specifications for the instrumentation and electronic components
- Support sales initiatives by providing technical information, creating evaluation reports, and liaising potential sales opportunities
- Service and repair equipment in the shop and on-site for the customer.
- Establish and maintain strong working relationships with customers.
- Communicate equipment servicing needs as required with Branch Supervisor/Manager.
- Communicate work performed and complete service paperwork in a timely manner.
- Participate in manufacturers’ and in house service training. Training may occur during work and/or after work hours.
- Participate in all required Health & Safety Training.
- Comply with the Health & Safety program and practices.
- Performance of daily duties in a manner conducive to a safe workplace.
- Work with Manufacturers online support.
- Conduct housekeeping duties
- Maintain a professional company image at all times.
- Meet requirements of Field Level Hazard and Job Hazard assessments
The Candidate
Education: Two-year technical diploma
Work Experience: 2+ years
Knowledge: Proficient written and verbal communication skills; proven ability to work with customers, exceptional customer service; demonstrated mechanical aptitude, analysis and problem-solving skills.
The Company
Our BIG goal is to be the most trusted supplier of industrial process equipment in Western Canada - and we believe that we have the best people, manufacturing partners, products, and capabilities to get us there! We aim to live each day by our Tundra/Wajax Core Values of 'Learning Matters', 'Safety, No Shortcuts', 'Teamwork, and 'Give Back'.
Tundra offers a total compensation package that includes competitive pay, comprehensive benefits, learning and development, as well as some unique additional perks.
Highlights include:
Competitive health and dental benefits with 100% employer paid premiums (no waiting period for eligibility).
Defined Contribution Pension Plan with 3.5% of total compensation matched by employer (no waiting period for eligibility).
Health Spending Account.
Wajax led e-learning, and product training through industry leading manufacturers.
Exclusive discounts through Wajax with a variety of manufacturers and service providers such as Ford, GM, Chrysler, Dell, TELUS, group mortgage rates, home & auto insurance program, pet insurance, footwear & workwear, fitness membership, perkopolis, and more.
Philanthropic focus in the communities with charities such as Kids Cancer Care Foundation, The Ride to Conquer Cancer, and Canadian Blood Services.
Flexible work arrangements.
Award-Winning Health and Wellness Program.
\\ Together we get more done.
