Absence Bilingual Senior Coordinator
Accenture
Winnipeg, MB-
Number of positions available : 1
- Salary To be discussed
- Full time
- Published on February 17th, 2025
-
Starting date : 1 position to fill as soon as possible
Description
Reporting to the Manager of People Service, the Sr. Clerk will provide front-line solutions to our colleagues’ Payroll, Pension & Benefits inquiries or triage them to our Subject Matter Experts for optimal resolution.
WORK YOU’LL DO
Responsibilities may include, but are not limited to:
Provide excellent customer service in response to inquiries from current and terminated colleagues, and external vendors and agencies regarding corporate programs, policies and processes
Become a front-line representative for colleague questions or concerns through emails, telephone and/or self-serve
Support colleagues and Subject Matter Expert’s inquiries in Service Now
Manage multiple tasks while being responsible for your own workload in a team based environment
Play a key role in assisting colleagues with Workday support
Implementation of new processes
Various other duties as required
Requirements
undetermined
undetermined
undetermined
undetermined
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