Content Designer

We are:
Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: www.accenture.com/song

You are:
The Content Designer will work in a cross-functional agile team to create UX copy for a social services transformation. They will serve as an integral part of the Content Design Team, working among a team of Content Designers and supporting product design efforts to meet the objectives of this transformation. They will follow brand voice and tone guidelines to deliver concise, consistent, and cohesive content accessible to all Canadians.

The work:

• Work in a cross-functional agile scrum team, delivering UX copy for product features in two-week sprints

• Develop user-centric copy for a digital platform that addresses the needs, concerns, and challenges of the end user

• Write with inclusivity and accessibility in mind, ensuring content resonates with all Canadians

• Support product design efforts in the area of content design and UX copywriting

• Ensure user and customer content is consistent, clear, and cohesive, following business terminology guidelines as well as voice and tone standards

• Work alongside research and design team, following the established standards for the content design craft

• Focus on re-use and delivery accelerators to ensure product designs are delivered on schedule

• Identify risks and pain points as they arise

• Work autonomously and meet deadlines associated with sprint schedules, as well as come together with team members to collaborate, brainstorm, and share perspectives