Bilingual Market Manager, Field Operations

Work Location Type: Remote

As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working® by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. We’re dedicated to providing value for customers, fostering an engaging culture for team members and driving strong financial results.

Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe. As a Great Place to Work-Certified™ company, we’re looking for passionate people to join our team as we continue leading the industry over our next 100 years.

Position Summary:

The Market Manager, Field Operations is responsible for customer service-related activities that support the execution of sales and service strategies within the geographic area of responsibility. The role leads the activities to be the customer’s first choice for the products and services they need to keep their workplaces safe, efficient, and functioning, by managing market efforts for supporting sales growth and KeepStock engagements as well as branch specific activities. Builds solid internal and external partnerships that support best practices in the area of talent management, sales growth, cost to serve, and providing unparalleled customer service.

The Market Manager personally owns the market and actively engages in strategic thinking, promoting empowerment, and being a role model who helps team members link their work requirements to the success of the company. The incumbent provides leadership and strategic direction for multiple branch or retail locations (depends on size & geography) and Keepstock (Customer Inventory Management Solution) teams.

This is a remote position open to candidates in Quebec and Atlantic Canada

Job Responsibilities (You Will):

Business Leadership

Education/Experience (You Have):

The position may require you to attend at our customers’ sites. Some customers may have alcohol and drug screening policies for on-site contractors and vendors. You may be required to submit to such customer screening procedures as and when requested as a condition of being permitted on such sites.

This role may require you to attend our customers’ sites and to adhere to safety requirements in accordance with applicable health and safety legislation, as it relates to wearing personal protective equipment (PPE) on certain customer sites. This may include: a hard hat; steel-toed safety boots, clean shaven or trimmed moustache/beard in order to wear a close-fitted N95 mask or other required PPE. Details of these requirements will be provided during the recruitment process.

Rewards and Benefits:
Our programs provide choice and flexibility to meet your individual needs. Check out some of the benefits available to you with Grainger (may vary based on hours worked):

DEI Statement

We encourage you to apply even if your experience doesn't perfectly match this job post as you may still be the right candidate for this role or others. We aspire to create a culture where everyone is comfortable being who they are, can learn and grow to realize their full potential, and is recognized and rewarded for their impact.

We are proud to be an equal opportunity workplace. All qualified applicants are considered for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, age, or disability. Should you need a reasonable accommodation during the application and selection process, please advise us so we can provide appropriate assistance.

Pre-employment background checks are required for all external candidates. Internal candidates undergo a background check when they move from a non-driving role to a driving role or to a director+ position.