Under the supervision of the real estate director, the incumbent ensures the strategic operation, supervision and management of buildings located on the territory of the Port of Montreal whose operation is not the responsibility of a tenant (hereinafter “buildings”), as well as the management of property taxes and evaluation of land and buildings, all in line with the property management policy and the objectives of the organization. This person is responsible for the management and optimization of financial resources allocated to building management, including in particular by integrating the service needs of external suppliers with a view to economies of scale.
Within the limits of his duties, the incumbent assists the real estate director in carrying out special mandates by preparing, writing and analyzing studies, reports and other administrative documents for management related to real estate management. This person participates in and leads certain committees related to projects bordering the port territory with various institutional partners to ensure respect and integrity of the territory in line with the mission and objectives of the organization.
The incumbent is responsible for ensuring compliance with the process of real estate transactions affecting port and non-port land (acquisitions, dispositions, exchanges, etc.) in line with the conditions and policies required by the various regulatory authorities (Transport Canada, PSPC, etc.) This person ensures the maintenance of healthy working relationships with the various stakeholders, by promoting a collaborative, innovative and efficient work climate, while respecting the roles and responsibilities of each person. If necessary, he negotiates and resolves conflicts that may arise in the exercise of his duties
Optimize strategic management and optimal use of buildings:
- Carry out the preparation of descriptive, profitability and feasibility studies, financial analyzes and comparative tables relating to the sound management of buildings.
- Analyze the various maintenance programs developed by the infrastructure management department in order to preserve the integrity of the buildings, define the maintenance and savings objectives to be achieved and ensure their monitoring.
- Plan and manage budgets relating to preventive and corrective maintenance work on buildings; develop and communicate capital needs to the Real Estate Director and participate in planning future investment needs.
- Support and facilitate the integration of the needs of the different buildings and develop, in conjunction with the procurement department, strategies for the procurement of goods and services in order to benefit from an economies of scale approach.
- Analyze, propose and facilitate the implementation of marketing strategies in order to maximize the use and occupancy of buildings.
- Negotiate the terms of agreements with tenants with a view to signing leases and recommend their approval in accordance with the property management policy and the policies and regulations of the MPA.
- Ensure harmonious and lasting relationships with MPA tenants
- Assume management of the tenant committee in order to offer excellent customer service and establish satisfaction measures and avenues for continuous improvement.
Optimize the management of property taxes and assessment in conjunction with the real estate administrator, taxation, assessment and transaction:
- Prepare descriptive studies and financial analyzes relating to the sound management of payments in lieu of taxes (PERI).
- Analyze, propose and facilitate the implementation of new working methods, the use of new equipment or computerized management systems and improvements to be made to the management of PERI.
- Ensure the establishment of a monitoring process to preserve the integrity of real estate data regarding property titles and registration with letters patent.
Implement effective management tools to maximize the management of buildings and property taxes:
- Negotiate with municipal authorities the rates applied as part of the exercise of the land role for the port and non-port territory.
- Evaluate the possibilities of implementing an integrated building management tool and formulate related recommendations.
- Establish a performance evaluation and customer satisfaction program using key indicators, linked to the strategic direction of the organization, ensure its deployment and analysis of the results, communicate the results and follow-up.
- Carry out an effective analysis of building management and taxation activities in order to identify anomalies and areas of waste; depending on the results, prepare simple and effective action plans to achieve the objectives and ensure their deployment and monitoring.
- Develop policies and procedures relating to building management and taxation of the MPA and recommend approval to the real estate director.
- Prepare, write and revise administrative documents, information, reports, analyses, etc., for the needs of management and the board of directors;
Supervise the work of the real estate administrators and the real estate advisor under his responsibility:
- Supervise property managers and the property advisor in the execution of their duties.
- Ensure attendance management (vacation, leave, illness, etc.)
- develop a positive work climate;
- see to the health, safety and well-being of its employees at work and compliance with environmental standards;
- evaluate, encourage and supervise individual and team performance of the department.
- Ensure the participation of its employees as partners in achieving the organization’s objectives.
- Assign and coordinate the work of your staff and evaluate their performance and productivity.
- Put in place the necessary means to ensure compliance with laws, regulations, standards and policies affecting occupational health and safety and well-being.
- Maintain good relations with employees and unions to ensure that the objectives of your department are achieved.
- Hold meetings on a regular basis with your team to inform them about general elements affecting the MPA, the service, projects, etc.; discuss areas for improvement, changes in methods, problems and their solutions in order to maintain an efficient work environment.
- Apply the collective agreement and ensure compliance with the general regulations of the MPA
Skills sought for this position :
- Communicate with clarity
- Take full responsibility
- Rally to encourage support
- Act on principle
- Think conceptually
- Be focused on customer needs
- Navigate turbulence
- Promote lasting professional relationships
- Lead with conviction
- Identify and develop talent
Qualifications
- Bachelor’s degree in business administration, real estate management or acceptable combination of training and relevant experience.
- Ten (10) to fifteen (15) years of relevant experience in commercial or industrial real estate asset management
- Analytical, communication and coordination skills.
- Knowledge of financial analysis of transactions (an asset)
- Knowledge of town planning and land use planning (an asset)
- Great ease of teamwork.
- Demonstrated negotiation skills and experience
- High and demonstrated sense of customer service (internal and external)
- Knowledge of the SAP system, RE (Real Estate) module and components, an asset.
- Knowledge of a CMMS system, an asset.
- Knowledge of the basic principles of the application of the PERI (Payments in Lieu of Taxes) Act, an asset;
- Valid driving license;
- Bilingualism (French and English), spoken and written.
