Associate, Dispatch Job Details | Aecon

Come Build Your Career at Aecon!

As a Canadian leader in infrastructure development, Aecon is safely and sustainably building what matters for future generations to thrive! We lead some of the most impactful infrastructure projects of our generation, at the forefront of transformational change in transportation and energy, and partnering every day to build, connect, power, and strengthen our communities.

At Aecon, you can count on:

• Safety Always. Our number one core value. If we cant do it safely, we dont do it at all.
• Integrity. We lead by example, with humility and courage.
• Accountability. Were passionate about delivering on our commitments.
• Inclusion. We provide equitable opportunities for everyone.

We lead the infrastructure industry with purpose, and our people are at the heart of everything we do. So, we invest in our people, just like they invest in us!

At Aecon we:

• Ensure you and your family receive the services needed to support your mental, emotional, and physical well-being.
• Believe in helping you build your career through our Aecon University and Leadership Programs.
• Are committed to supporting and investing in inclusive work environments, through initiatives like Equity, Diversity & Inclusion training, our Aecon Women in Trades and Aecon Diversity in Trades programs, and our Employee Resource Groups (ERGs) to ensure we are building inclusion into every aspect of our culture at Aecon.
• Are a leader in sustainable construction. With a strong commitment to operating responsibly by minimizing our impact on the environment and surrounding communities.

Our business success relies on strong execution and continuous improvement driven by the diversity, expertise and teamwork of our people. Were always searching the globe for innovative, collaborative minds to join our best-in-class Aecon community!

What is the Opportunity?

Faster.Smarter.Safer. This is how Aecon Utilities is committed to delivering projects. Aecon Utilities is ready to become Canadas #1 utility construction provider and we're looking for a Dispatch Associate to help us get there!

Aecon Technical Solutions Inc. employs highly-trained technicians to perform telecommunications infrastructure installations. Whether at residential, retail, commercial, institutional or hospitality environments, ATSI is well-suited to assist clients with their telecom installation needs.

Reporting to the Control Centre Manager, the Dispatch Associate will be responsible for performing a variety of administrative tasks supporting the dispatch of telecommunication technicians.

What You'll Do Here:

• Provide administrative and clerical support with speed and accuracy.

• Dispatch telecom technicians via email and/or telephone for work across Canada.

• Manage emails/phone calls or inquiries.

• Learns, interprets and applies organizational policies, rules and regulations.

• Maintain and organize document files.

• Assists other staff in office duties as required.

• Performs other duties and responsibilities as assigned by supervisor/manager.

What You Bring to the Team:

• Fluent in both French and English (verbal and written).

• Excellent interpersonal and communication skills.

• Strong organizational and multi-tasking skills.

• Excellent computer skills, experience with Microsoft Office.

• Ability to work well under pressure with a focus on deadlines, using initiative and requiring minimal supervisions.

• Work schedule flexibility, including evenings and/or weekends.

Aecon fosters diversity, inclusion and belonging within and across our organization. We welcome all to apply including, women, visible minorities, Indigenous peoples, persons with disabilities, and persons of any sexual orientation or gender identity.

We are committed to adhering to the objectives and requirements outlined in the Accessible Canada Act (ACA), and to meeting the accessibility needs of persons with disabilities in a timely manner, through the implementation of the requirements of the ACA and its applicable regulations. If you require accommodation under the ACA during any step of the application process please click here.