Dispatcher

Intermodal Dispatcher
The Intermodal Dispatcher will be responsible for working directly with drivers to assign loads, dispatch, and track / trace cargo.

Job Type: Full-time (Overnight shift)

Responsibilities:

• Dispatch drivers and monitor equipment status to ensure pickup and delivery standards and other customer requirements are met.
• Communicate to driver (pick-up and delivery standards), shipper and consignee locations and any special customer requests.
• Monitor driver location status and provide help and assistance as necessary to protect pick-up and delivery standards.
• Prioritize the assignment of equipment to customers.
• Manage the productivity and profitability of the Intermodal fleet by monitoring equipment availability and managing costs.
• Ensure solid understanding of Transport Canada and Compliance matters, providing help and information as necessary to ensure the driver stays qualified and available for dispatch.
• Address and resolve problems with shipments in transit in a timely manner.

Experience:

• Ability to Dispatch 25+ Drivers in Fast Paced Environment
• Knowledge of pick-ups & deliveries out of QC/ON.
• Knowledge of pick-ups & deliveries from QC Rail Yards
• Strong Computer Skills to Check Availability; Return of Empties; Communicate with clients.
• Strong Organizational Skills to adapt as to what the day brings and maintain control jobs at hand.
• Strong communicator with drivers and team player with coworkers
• Knowledge of Drayage Regulations.
• 5 years of previous dispatching experience (Required).
• Bilingual in French and English to facilitate communication with drivers (giving directions, etc.) and our clients.