Manager, Field Services Job Details | Aecon

Come Build Your Career at Aecon!

As a Canadian leader in infrastructure development, Aecon is safely and sustainably building what matters for future generations to thrive! We lead some of the most impactful infrastructure projects of our generation, at the forefront of transformational change in transportation and energy, and partnering every day to build, connect, power, and strengthen our communities.

At Aecon, you can count on:

• Safety Always. Our number one core value. If we cant do it safely, we dont do it at all.
• Integrity. We lead by example, with humility and courage.
• Accountability. Were passionate about delivering on our commitments.
• Inclusion. We provide equitable opportunities for everyone.

We lead the infrastructure industry with purpose, and our people are at the heart of everything we do. So, we invest in our people, just like they invest in us!

At Aecon we:

• Ensure you and your family receive the services needed to support your mental, emotional, and physical well-being.
• Believe in helping you build your career through our Aecon University and Leadership Programs.
• Are committed to supporting and investing in inclusive work environments, through initiatives like Equity, Diversity & Inclusion training, our Aecon Women in Trades and Aecon Diversity in Trades programs, and our Employee Resource Groups (ERGs) to ensure we are building inclusion into every aspect of our culture at Aecon.
• Are a leader in sustainable construction. With a strong commitment to operating responsibly by minimizing our impact on the environment and surrounding communities.

Our business success relies on strong execution and continuous improvement driven by the diversity, expertise and teamwork of our people. Were always searching the globe for innovative, collaborative minds to join our best-in-class Aecon community!

What You Will Do Here:

Provide leadership, support and co-ordination to all our partner teams in BC and Alberta.
Ensure our partners are providing the required training for their technicians to be successful.
Overall accountability for ensuring our SLA target is met amongst our partner workforce, this includes 5 Star, repeats, RGUs (revenue generating units) and PSB (professional services billing).
Perform field inspections to ensure the quality of work aligns with our customers expectations.
Complete health and safety inspections to ensure Aecons safety expectations are met.
The role will manage the link between our partner workforce and ATSI.
Drive an inclusive culture to promote equity, welcome different perspectives.

What You Will Bring to The Team:

10+ years of experience in the telecommunications industry.
10+ years of experience working with copper and GPON infrastructure.
Strong written, verbal communication and interpersonal skills (tact, diplomacy, influence etc.) skills are essential.
Skilled at building positive working relationships with internal and external clients.
Excellent customer service skills, a passion for problem ownership, and a customer-first attitude.
Proven experience in priority setting, multitasking, and working with minimal direct supervision.
Ability to travel between BC and Alberta.
Be a champion of inclusion and diversity.

The expected pay range for this position is $70,000 - $85,000/year

Aecon fosters diversity, inclusion and belonging within and across our organization. We welcome all to apply including, women, visible minorities, Indigenous peoples, persons with disabilities, and persons of any sexual orientation or gender identity.

We are committed to adhering to the objectives and requirements outlined in the Accessible Canada Act (ACA), and to meeting the accessibility needs of persons with disabilities in a timely manner, through the implementation of the requirements of the ACA and its applicable regulations. If you require accommodation under the ACA during any step of the application process please click here.