Description
Description
Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.
The incumbent will enhance the Official Languages team with their experience in managing fast paced activities. In doing so, they will contribute to the advancement of Air Canada's mandate to mature and create awareness and enthusiasm for the Corporation's official languages commitment.
Responsibilities:
We are seeking a professional with at least five (5) years of relevant experience to join our dynamic teams in Montreal. Reporting to the Manager, Official Languages, the incumbent is responsible for both the management and development of certain projects for the Official Languages team. Primary responsibilities include the following tasks (among others):
Bilingual (English and French)
Diversity and Inclusion
Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees' unique contributions to our company's success.
As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.
Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
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Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.
The incumbent will enhance the Official Languages team with their experience in managing fast paced activities. In doing so, they will contribute to the advancement of Air Canada's mandate to mature and create awareness and enthusiasm for the Corporation's official languages commitment.
Responsibilities:
We are seeking a professional with at least five (5) years of relevant experience to join our dynamic teams in Montreal. Reporting to the Manager, Official Languages, the incumbent is responsible for both the management and development of certain projects for the Official Languages team. Primary responsibilities include the following tasks (among others):
- Responsible for overseeing all language inquiries from the Office of the Commissioner of Official Languages (OCOL), or directly from customers and employees, including email reception and managing of online forms, coding, stakeholder communication (internal and external), necessary follow-ups and correspondence.
- Under the supervision of the Official Languages Manager, act as main point of contact between the Investigators of the Office of the Commissioner of Official Languages and the Official Languages Teams through various communication methods.
- Working closely with the Official Languages team, lead the implementation of the Languages Communications Annual Plan by meeting its objectives through various communication channels.
- Draft and maintain communications and presentations related to languages.
- Gather, draft and review correspondence and hearing documents (witness statements, written arguments, briefs, etc.) in accordance with comments and sign-off on these documents from various internal branches at Air Canada.
- Responsible for maintaining and updating the tools and templates used by the Official Languages team.
- Collaborate with a wide range of internal stakeholders in the review of company language policies and procedures for consistency.
- Accountable for facilitating the promotion and attraction of bilingual candidates by liaising closely with Official Languages Minority Communities and other language groups, participating in job fairs and events and managing the Official Languages Francophone outreach strategy.
- Identify the need for, develop and update templates for various communications.
- Develop and carry out strategies to increase internal and external reach and engagement, in line with departmental goals and oversee the implementation of various initiatives derived from those strategies.
- Responsible for enhancing and maintaining various knowledge management solutions for multiple teams.
- Support as required to the Official Languages team.
- Manage department online library, documents and archives.
- CEGEP or College diploma required.
- Exceptional and proven written and oral communication skills, in English and French, with a natural instinct for ensuring accuracy and timeliness.
- Excellent attention to detail, spelling, and grammar
- Proven ability to work well under pressure and with minimal supervision.
- Strong organizational and management skills with an aptitude to prioritize multiple tasks and responsibilities under strict deadlines in a fast-paced and dynamic environment.
- Sense of initiative, self-discipline and proactive thinking to problem solving.
- A high degree of diplomacy, discretion, maturity and judgement when interacting with external parties or at events.
- Proven ability to work with difficult and highly emotional files
- Strong interpersonal skills; must be a team player.
- Flexibility and willingness to work extended hours, when needed.
- Managing official language regulations experience an asset
- Must be proficient in Microsoft Office applications and have superior skills in Word, Excel and PowerPoint.
- Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.
Bilingual (English and French)
Diversity and Inclusion
Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees' unique contributions to our company's success.
As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.
Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
