Administrative Support II

Working under the general supervision and guidance of the Supervisor, Health Information Records Management, this position provides operational administrative support for the Records Management section of Health Information Management. Within a team environment the incumbent is responsible for performing activities which directly support the security, maintenance and integrity of the patient record through the life cycle regardless of medium (electronic and/or paper). Essential functions of the position: responsible to pull, prep and scan charts to Connect Care, ensure requests are managed and forwarded in an efficient and timely manner, process urgent release of information requests off hours, responsible for auditing and remediation activities, trained to provide coverage for other roles within Health Information Management. Assigned duties may be a combination of above and may vary dependent upon site assigned, role assigned and shift. Performs other duties as assigned. This position will support Connect Care sites across Edmonton Zone. AHS CARES: COMPASSION: We show kindness and empathy for all in our care, and for each other. ACCOUNTABILITY: We are honest, principled and transparent. RESPECT: We treat others with respect and dignity. EXCELLENCE: We strive to give our best and be our best. SAFETY: We place safety and quality improvement at the center of all our decisions.

As an Administrative Support II, you will require administrative or specialized skills and knowledge to support procedures, practices and initiatives within a department or program.

Completion of Grade 12 or equivalent.

Accurate keyboarding speed of 40 words per minute required with testing done prior to interview. Strong computer skills including proficiency with Microsoft Office programs (Word, Excel, and Outlook) required. Demonstrated proficiency in the English language, both written and oral required. Able to work all shifts as operationally required. Must be able to set and organize own work priorities and adapt to change. Must be able to work concurrently on a variety of tasks/projects in an environment that may be stressful with individuals having diverse personalities and work styles. Team player with demonstrated ability to work within a team environment, modeling behaviors that support and contribute positively to team operations and working relationships. Ability to work independently with minimal supervision. Must be physically able to perform duties involving standing, sitting, bending, reaching and stretching for extended periods of time. Must be able to lift/push/carry up to 50 lb.

Post-secondary education applicable to position - MOA/Unit Clerk/Admitting Clerk preferred. One (1) year related experience in a hospital or medical office setting preferred. Experience with computer applications common to Health Records (e.g. AXON, ARIA, Netcare, PowerTrac, PowerMonitor, eCLINICIAN) preferred. Experience working with a terminal digit filing system. Medical Terminology an asset. Knowledge of Health Information Act and Freedom of Information and Privacy Act an asset.