Administrative Support III

AHS is dedicated to Enhancing Care in the Community, helping people be healthy, well and independent in their homes and communities. Edmonton Zone Continuing Care provides services through five main program areas: Home Living, Supportive Living, Facility Living, Transition Services and Specialty Programs. Specialty Programs consists of Children’s Home Care (CHC) program, Adult Comprehensive Home Option of Integrated Care for the Elderly (CHOICE)/Advanced Day Program (ADP) programs, and Adult Urban Palliative End of Life Care (UPEOLC) program. If you are interested in working in a fast-paced environment providing administrative support to this program area, this position may be of interest. As the successful candidate, you will report to a Program Manager & work independently under the remote or onsite guidance of an Admin Support V. You may complete both reception and clerical duties, including front reception, medical-surgical supply ordering, equipment management, electronic scheduling of client appointments, client data entry, records management, and related documentation. You may be required to complete the typing/word processing and formatting of documents, spreadsheets, and graphs.

As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

Completion of Grade 12 or equivalent.

A high school diploma (equivalent qualifications/experience will be considered) with additional formal office training and recent related experience is required. Applicant must have a strong knowledge of Microsoft Office including Word, Excel and PowerPoint software programs. Excellent formatting, grammar and proofreading skills are required. Must have the ability to deal with numerous interruptions and work independently in a busy multi-tasking environment - adapting to changing priorities as required. Strong written and verbal communication skills. Excellent Customer Service Strong problem solving and critical thinking skills. Exceptional attention to detail and accuracy. Outstanding interpersonal and organizational skills. Physical demands of the job include Sitting for extended periods, lifting office/medical supplies and equipment weighing up to 30 lbs., using repetitive motions, lifting, bending, reaching and standing for prolonged periods. At the time of interview, you may be required to demonstrate your computer knowledge and proficiency by completing a hands-on assessment. You must demonstrate sufficient typing speed to meet workload demand and navigate through various computer programs including Microsoft Office (Word, Excel, Access, PowerPoint), Visio, Outlook and Internet.

Previous Continuing Care experience. An intermediate knowledge of MS-Excel, MS-Visio, and MS-Project. Basic knowledge of e-people, Oracle, Home First, Meditech and Connect Care.