Administrative Support III

The AHLP admin manages incoming referrals and books appointments for a staff of over 40 clinicians who work out of 12 sites within Chronic Disease Management in the Southwest zone. Using defined booking criteria and algorithms, this position will navigate incoming referrals as appropriate and consult with Clinical Team Lead when necessary to ensure timely access to services. This role will support the program due to the centralized booking responsibilities for Diabetes, Cardiac Rehab, Supervised Exercise, Outpatient Nutrition, Weight Loss, Rural Nutrition Services, Asthma and COPD. Will be responsible for the booking appointments in the following sites: Lethbridge, Taber, Magrath, Raymond, Cardston, Fort Macleod, Pincher Creek, Crowsnest Pass, Chinook Regional Hospital, Milk River and Coaldale. The admin also provides front reception coverage as needed, which may include attending patients in Connect Care, booking and rebooking appointments as needed, navigating inquiries to the appropriate person. This position may also participate in the maintenance/updating of medical records both paper and electronic, running appointment reports and assigning clinic space.

As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

Completion of Grade 12 or equivalent.

Some post-secondary education or courses required, specifically in medical office assistant, unit clerk, or other administrative type programs. Experience and skills will be considered.

Connect care training.