Administrative Support III

This position supports the Chronic Disease Management Clinics at the Red Deer Hospital by facilitating the coordination of activity and information so that the needs of the patient are met in an effective and timely manner. Duties may consist of maintaining client records, database entries and file management systems; handling procurement functions and maintaining inventories, tracking systems and providing information to management upon request; providing all aspects of reception and registration services to clients while also supporting management, staff and the public; contacting clients, booking appointments and responding to queries; communicating, exchanging, seeking and reporting information; providing administrative support to the office; acting as a resource to management and staff. This position requires a strong presence of computer knowledge and skills, good knowledge of policies and procedures for Alberta Health Services community-based programs and support services. This position is on site and is not a remote working opportunity. To ensure your skills and qualifications are considered, please attach a resume and cover letter with your application. Position is for 6 months or until return of the incumbent.

As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

Completion of Grade 12 or equivalent.

Post-secondary Business, Office Administration or Unit Clerk Diploma/Certificate required or a combination of education and applicable experience suitable to the Employer. Accuracy and proficiency in intermediate computer and keyboarding skills; minimum 40 wpm required. Testing may be administered. Proficiency in working with Word, Excel, Outlook Calendar bookings and other Windows Office Suite programs required. Testing may be administered. Strong attention to detail. Ability to work collaboratively with managers and staff across various departments. Commitment to teamwork, strong organization skills, excellent communication and interpersonal skills with a customer service focus is required. Examples of being a self-directed individual with strong interpersonal skills. Willingness and ability to adapt to new situations and changes. Willingness to learn new data systems as implemented. Ability to exercise judgment, professionalism, diplomacy and discretion and maintain confidentiality at all times. Ability to work effectively within a team approach or independently in a fast-paced, multi-task environment. Ability to cope under pressure, deal with stress effectively and demonstrate strong problem-solving skills with setting priorities to work productively and in a well-organized manner. Excellent attendance record, reliability and personal suitability must be demonstrated through your employment references.

Familiarity with Netcare and Microsoft Office programs Connect Care Registration Basics, Schegistrar and Referrals completion and experience preferred. 1-2 years Ambulatory/Outpatient Clinic experience in the last 4 years an asset.