Administrative Support IV

An Administrative Support IV is required for a busy hospital based dental clinic serving clients who are medically compromised, undergoing cancer treatment, or have special needs (physical, mental, developmental, etc.). This position is responsible for: client registration and discharge processes including billing, scheduling follow up appointments. Administrative duties and responsibilities include answering phone, taking messages, communicating with clinical staff, managing referrals, managing processes related to scheduling clients for procedural sedation or the operating room, maintaining charts, both paper and electronic, and collecting statistics as required. In addition, this position is also responsible for collecting payments from clients, issuing statements, sending claims to third party insurers, and processing payments as received.

As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

Some post-secondary education.

Experience with a dental management software program required (Power Practice preferred). Previous experience with Accounts Receivable/Payable required. Previous admin experience in a dental clinic in Canada is required. Experience with Connect Care and Netcare is required. Excellent keyboarding/data entry skills. Good interpersonal and communication skills, verbal and written, required. Ability to work in a fast-paced environment with multiple interruptions required. Excellent customer relations and telephone skills essential.

Proficiency in Microsoft Word and Excel an asset. Previous experience in a hospital setting preferred. Strong organizational skills an asset.