Administrative Support IV

Reporting to the Parking Services Coordinator, the incumbent performs the following duties including others as directed by management: Coordinate the administration of parking privileges to AHS staff, patients, and visitors. Provide administrative support to the Parking Managers. Create and maintain parking operational reports, cash handling reports and other financial records including department and contractor invoicing. Create, prepare, maintain, and analyze Excel Spreadsheets and maintain and analyze Access database files. Manage parking information using various databases. Produce monthly, quarterly, and annual reports. Create, maintain, and monitor site parking violation data and reports. Order and monitor general office supplies, placard inventory and operational supplies, part of managing office supplies requires lifting/carrying of 25lbs printer paper boxes and document storage boxes and carry as needed. First contact for equipment problems, violation appeals and unique parking requests. Prepare physician, contractor, and non-AHS parking invoices. Track and reconcile monthly, quarterly, and annual revenue and expenses using e-People, T2 Systems and Excel. Perform and manage audit data reviews to meet scheduled deadlines. Analyze financial and operational data and recommend improvements to the Parking Manager. Facilitate calls to collect unpaid parking citations and parking fees. Coordinate situations involving towing vehicles. The employee would need to make decisions on the spot based upon the information provided.

As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

Some post-secondary education.

Grade 12 diploma. 1+ years of experience with Microsoft Office Suite. 1+ years of experience working a position primarily facilitated on computers. 2+ years' experience in cash and credit card handling. 1+ years of experience in financial auditing and/or reconciling. 1+ years' of experience working for a parking operation. 1+ years customer service experience. 1+ years in an administrative role. 2+ years of working experience in an environment dealing with irate customers. Ability to walk 1-3kms. Ability to lift 11.34 (25lbs).

1+ years of experience with parking equipment reporting systems. Knowledge of AHS e-People and Oracle systems an asset. Knowledge of T2 Systems software and web interface an asset. 1+ years of experience in business bookkeeping/accounting. 1+ years of experience handling collections calls for unpaid citations and parking fees an asset. 1+ years of experience working at a License Registries an asset.