Manager

The Identity Services portfolio encompasses key Enterprise-wide programs and services in support of the vision, mission and strategic business plan of Alberta Health Services (AHS). This role works closely with the Identity Management and Directory Services team and numerous stakeholders across IT, AHS, Alberta Health and vendor partners. Alberta Health Services primary Directory (MS Active Directory) secures access for approximately 175,000 users and 95,000 computers across Alberta. It contains the authentication and access mechanisms for securing access for AHS staff, Physicians and Affiliates to some 1700 Corporate and Clinical applications. As well, the Directory secures access to File and Database Services across the province. Identity Services also manages the Personal Health Portal Identity and Access Management systems. This position reports directly to the Director of Provincial Technology Services and is accountable for the planning, implementation, and ongoing support of Identity Services which has both provincial geographical and organizational responsibility. The 2 team leads of Directory Services and Identity Access Management along with the approximately 28 internal staff directly report to the Manager of Identity Services. The manager is responsible for working closely with vendor partners in support of the delivery of these services including vendors like Oracle, Microsoft, Dell, Imprivata, IC Consult and One Identity.

Provides leadership to a team of technical and project management professionals for the development, quality assurance and operational services related to Identity Services. Executes projects in novel knowledge domains where no previous enterprise expertise is available, using self-directed learning and investigation skills. Manage projects for design, and implementation of identity management tools, including coordinating with vendor leadership, technical services leadership, and end user customers. Is accountable for the performance and results of Identity Access Management (IAM) and Directory Services to our internal and external clients. Focused on the creation, implementation and operations of an Identity Services strategic plan and tactical plan with measurable performance targets. Directs the deliverables of the primary technical experts, coordinating with architecture, network infrastructure, server, storage, and other technical teams in the implementation of Identity Management applications. Contributes to selection of identity management tools and applications, providing advice on business requirements, technical requirements, and participating in writing RFPs. Leads the development of the IAM architecture, policies, principles and standards; ensure architecture meets best practices based on industry and organizational needs. Note: The location of this position is negotiable across the province.

Bachelor’s degree in Computer Science, IT or related field. 5 years of work-related experience in a large and complex IT environment. Extensive experience leading and managing professional staff. Strong strategic planning skills and communication skills. Hands on experience with architecting/designing, planning, developing and deploying an Identity Management system with any Vendor technology on the market (past and present). Proficient experience with integration and direct connections to a central Identity Management system. Proficient experience with Active Directory Domain Services / Azure (including Exchange integration). Proficient experience with an HR system’s principle (people information related) of any vendor technology on the market (past and present). Proficient experience with SQL databases (Oracle and/or Microsoft preferred). Proficient experience with Web Technology based interfaces like REST. Proficient experience with standard LDAP based repositories and preferably hands-on. Hands on experience with scripting of any flavor or sort (including PowerShell). Excellent analytical, problem solving and critical thinking skills.

Experience with Identity Management lifecycle and Directory Services tools including but not limited to: Single Sign-On. Digital Identity. Provisioning. Authorization and Entitlements. Directory Services (LDAP, Active Directory, Azure). Authentication. User Application Auditing and Reporting. Federation and Federated Identity Management. Master Data Management. Role Engineering and Role Based Access Controls.

Experience in Information Security or Identity and Access Management preferred. Tertiary qualifications in security/identity related certifications such as CISSP preferred. ITIL V3/V4 Certification. Experience in a healthcare services environment.