Unit Clerk

The Unit Clerk is responsible for managing the telephones, greeting and directing visitors, patients and allied health professionals, and for managing patient records and charts. The position is also responsible for relaying information related to admissions, transfers and discharge of patients, diagnostic tests, booking appointments and consults. The incumbent will transcribe and process doctors’ orders including medication orders, laboratory orders, diagnostic imaging orders, and treatment orders. They will also ensure an adequate level of supplies and equipment is available on the unit for use by the inter-professional team.

As a Unit Clerk, you will be responsible for the efficient flow of communication between health professionals, departments, patients and families while maintaining confidentiality of patient information. You will also be responsible for a variety of administrative tasks which may include reception, greeting and directing visitors, patients and health professionals, maintaining patient records and charts, transcribing and processing physician orders as well as scheduling patient tests and/or treatments. You will also be responsible for performing a range of administrative activities in support of the unit.

Completion of Grade 12 or equivalent. Completion of an accredited Unit Clerk Course or equivalent training program.

A Unit Clerk certificate with practicum component from a recognized post-secondary institution is required. Exceptional communication and organizational skills are essential. Must have demonstrated ability to pay close attention to detail with a high level of accuracy. 1-2 years of previous Unit Clerk experience in an adult acute care facility.

3-5 years of experience in a customer service environment. Computer experience is an asset.