Credit Agent - Bilingual English speaking (onsite presence in Saint-Hubert 2 days/week)

Company description

Alterfina is an alternative financing company. Our mission is to offer credit solutions adapted to our customers' needs, placing them at the heart of our services to promote their peace of mind. With respect. Simply. Effectively.

Our vision is to offer tomorrow's financial solutions today, with the aim of being the preferred alternative for personal financing and helping our customers adopt healthy financial habits.

To achieve our mission and vision, we rely on 5 core values to guide our actions and behavior: respect, integrity, caring, innovation and excellence.

Job purpose

The credit officer's main responsibilities are to support the company in the analysis of financing files. He or she must evaluate credit applications, gather the necessary information from customers' files, and inform them of the terms and conditions of financing offered by the company.

Duties and responsibilities

• Analyze financing applications (creditworthiness, account holder, bank statement, etc.).
• Check the content of funding applications (missing documents/information).
• Verify the authenticity of information provided by customers using specialized computer software.
• Gather information required for the file by communicating with the customer by telephone and e-mail.
• Entering information on the balance sheet
• Decision-making on demand
• Follow up on pending customer files.
• Leave all notes on file to facilitate the work of colleagues.
• Make sure your application is complete and compliant before filing.
• Ensure impeccable customer service.
• Encourage customers to continue with their application when they want to cancel by negotiating terms or finding solutions for customers.
• Carry out any other tasks assigned by the immediate superior or related to the position.

Knowledge and skills required

• Diploma of Collegial Studies.
• One year's experience in a similar role.
• Experience in an SME (asset).
• Ability to multi-task.
• Recognized for your efficiency, resourcefulness and organizational skills.
• A keen sense of analysis and verification.
• Recognized for your positive attitude and ideas for improvement.
• Ability to adapt quickly and easily.
• Sense of customer service.
• Ability to quickly establish a climate of trust with customers.
• Good negotiation skills.
• Known as a team player.
• Ease of going above and beyond your team's needs.
• Ability to develop and maintain good interpersonal relations.
• Excellent technological skills.
• Bilingualism, both spoken and written.

Does this job offer appeal to you? Do you think you're the right person for us? Apply!

We thank all applicants for their interest. Only those candidates selected for an interview will be contacted.

The use of the masculine form in this description is intended solely to lighten the text.