Community Relations Director

COMMUNITY RELATIONS DIRECTOR

Amica Douglas House

Full-Time

At Amica we are united in our purpose to provide the best care in Senior Living in a supportive environment. We are setting a new standard for senior living in Canada by combining unparalleled premium hospitality and amenities with expert care and support to deliver a personalized senior living experience. We are committed to enriching the lives of seniors now and as their needs change, and offer Independent Living (IL), Assisted Living (AL) and Memory Care (MC) lifestyle options. Established in 1996, we own and operate over 30 residences in British Columbia and Ontario, and continue to grow in select markets. Find out how you can become part of a team where you belong and make a real impact every day.

A day in the life of a Community Relations Director:

The Community Relations Director is responsible for all sales, marketing and promotional activities related to the awareness and lease of suites within the Community.  In this role you will have the drive and motivation to exceed monthly occupancy and revenue targets.

As the Community Relations Director you will have a passion for connecting with people, selling a great product and networking within your community to build your business. You will be responsible for communicating the variety of amenities we have to offer our potential residents, showing them everything there is to love about Amica and putting their mind at ease so they can move in tomorrow! You will be responsible for tours, administration, production of sales reports and prospect management in a timely and efficient manner while ensuring prompt communication with the management team.  You will connect with potential prospects while maintaining and updating a fully completed database.  Remaining connected with all leads and monitoring the community waitlist will be imperative.

You will work with the General Manager and corporate marketing team to develop and implement marketing and sales plans. As the Community Relations Director you will research, plan, budget and coordinate on-site and off-site marketing events to attract prospects and build relationships that lead to new leases.  You will complete post- activity synopsis and reports to display return on investment.

How do I qualify?

You must have: 

• Graduate of a post-secondary sales and marketing program or related programs

• Experience in developing and implementing sales and/or marketing plans, public and community relations campaigns and special events

• Excellent interpersonal skills with proven relationship selling skills

• Superior oral, written and listening communication skills

• Experience in developing and managing budgets.

• And independent, capable leader who excels in a team environment

• A valid driver's license

What we are looking for: 

• Knowledge of and experience in the seniors’ market, public health sector and private health sector

• Experience in event planning

• Strong computer skills including experience with a customer management database

• Strong planning, organizational and management skills

• Self-directed, motivated and resourceful, always performing in a highly professional manner

• Demonstrated ability to organize workload and set priorities accordingly

• Ability to work flexible hours (evenings and weekends are required)

At Amica Senior Lifestyles we are passionate about working together in a supportive and inclusive environment that fosters innovation and turns ideas into action. We remain committed to creating workplaces that reflect the communities in which we operate.  We are actively seeking applicants from all religions and ethnicities, LGBTQ2s+, Black, Indigenous, racialized people, and persons with disabilities and encourage people from all backgrounds to apply for our positions.

Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the Bona-fide requirements for the open position. Applicants need to make their requirements known when contacted.

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