Supervisor, Production Technical

The Supervisor, Production Technical is responsible for the supervision of the Production Maintenance team ensuring that all work performed is in compliance with Safe Work Practices, cGMP, Standard Operating Procedures, and company policies. As part of the Production leadership team, the main focus is responsibility for day-to-day Production Maintenance activities, developing systems and measurements to evaluate equipment and employee individual performance and contribution and lead initiatives (e.g. reliability) to facilitate improved productivity.

1. Recruit, train, develop and manage effectively the ongoing performance of direct reports, by:
   • Ensuring Job Descriptions are reviewed, signed and filed annually,
   • Reviewing and updating employee development plans, ensuring that all employees are properly trained and qualified to execute their duties,
   • Providing coaching, feedback and recognition.
2. Co-ordinate, assign, supervise and review all maintenance activities and outcomes to ensure production equipment is in qualified condition.
3. Develop systems and metrics to measure and evaluate both productivity and individual performance and contribution on an on-going basis.
4. Provide results-orientated leadership and guide the initiation and execution of safety, quality, productivity and continuous improvement initiatives in support of Business Objectives.
5. Provide strong leadership to the team that fosters personal development, interaction and participation.
6. Build and maintain positive relationships with key business partners within and outside of Production Technical.
7. Execute the maintenance strategy according to plan, through clear communication, meeting timelines and engaging the team at all levels while ensuring minimal disruption to manufacturing operations.
8. Supervise the team in accordance with Ontario Occupation Health and Safety Act, Apotex Health & Safety policies and Safe Work procedures (SWPs), and Employment policies (e.g. Respect in the Workplace - Prevention of Violence and/or Harassment).
9. Provide recommendations regarding procedural and organizational changes.
10. Resolve employee issues within the department with the involvement of the next level of management and human resources as required.
11. Drive the key SAP maintenance metrics of proactive maintenance; PM compliance, schedule adherence, breakdowns, backlog and reliability.
12. Ensure the maintenance team is aligned to all departmental and corporate strategic initiatives.
13. Act as a specialized manufacturing resource to senior management to support resolution of complex technical and equipment related issues.
14. Serve as departmental representative in the absence of the department manager.
15. Work as a member of a team to achieve all outcomes.
16. Participate and lead performance conversations with employees, including monthly one on ones, to connect on performance; check in on employee’s progress toward achieving Objectives, offer support and remove barriers; and, communicate and revisit performance expectations to reinforce and encourage high performance culture and a safe working environment for all employees.
17. Utilize open, honest, two way communication to build trust-based relationships with employees, business partners and direct leader while continuously improving leadership capabilities by personally seeking feedback and development.
18. Create a culture which values trust and provides the opportunity for Employee development and growth in pursuit of our purpose and demonstrating our core Values - Collaboration, Courage, Perseverance and Passion.
19. Utilize your networks to attract and hire talent in a comprehensive, differentiated and consistent manner essential to our continued growth; then, onboard new employees by providing a consistent experience that reflects the values and commitments made to candidates during the hiring process.
20. Ensure adherence of team members (direct reports) with all compliance programs and company policies and procedures.
21. All other duties as assigned.

• Post-secondary degree or diploma in a relevant technical field, such as Engineering.
• Three to five years supervisory experience preferred.
• Demonstrated leadership experience, particularly in the areas of approachability, dealing with direct reports, managing diversity and setting goals and objectives and measuring performance.
• Demonstrate a high level of numerical, statistics, and trending skills.
• Computer literacy with Microsoft Office programs and exposure to SAP or other ERPs.
• Demonstrated ability to handle multiple priorities in a fast paced environment.
• Ability to work within a team environment (as part of a team) as demonstrated through previous work experience.
• Previous experience in the Food, Consumer Packaged Goods or Pharmaceutical industry an asset.
• Ability to motivate self and others.
• Proven experience in technical and other problem solving.
• Excellent written and spoken English communication skills.