BAND 3 - Senior HR Manager - Client Services

Amendment (2024/11/20) Posting Extended new closing date will be 2024/11/25 at 11:00PM

The Team
The Client Services team serves as a trusted advisor to Ministry leadership, providing expert, timely, and accurate guidance on human resources inquiries, empowering leadership in comprehensive employee lifecycle management, and supporting MCFD leadership in HR knowledge and successes. The teams provides trusted and timely direct human resources services in the form of advice and strategic recommendations to excluded supervisors and senior management throughout the ministry.

The Role
Reporting to the Director of HR Services, the Senior Manager of Client Services leads a dynamic team at the Ministry of Children and Family Development (MCFD), driving both operational and strategic HR excellence. This role leads the development and implementation of corporate-wide programs, services and initiatives related to staffing, retention, succession management, workforce planning, and employee engagement. The Senior Manager of Client Services oversees the development and rollout of Ministry operational and strategic human resource services and leads a team of Human Resource Consultants (HRCs), ensuring their work not only supports Ministry clients but also aligns HR strategies with the Ministry’s Strategic Plan and corporate government initiatives.

Qualifications:
Education and Experience Requirements

• Bachelor’s degree in HR, business administration, psychology, public administration or related field plus two (2) years of related experience; OR
• An equivalent combination of education and/or experience may be considered.
  

Related experience must include a minimum of two (2) years’ experience in all of the following:

• Experience in developing, implementing, managing and evaluating strategic HR and organizational development programs or projects.
• Experience providing advice and expertise on complex HR matters to executive senior management in a client centered model.
• Experience implementing and managing corporate initiatives across large organizations.
• Experiencing working with unionized and non-unionized workforces, interpreting and applying collective agreements, and providing advice to senior leaders with labour relations issues.

PREFERENCE MAY BE GIVEN TO APPLICANTS WITH THE FOLLOWING:

• Experience supervising and managing staff.
• Experience developing briefing notes, business cases, presentations and other documents for Management and Ministry Executives.
  

For questions regarding this position, please contact Dustin.Tennant@gov.bc.ca

About this Position:
This position is excluded from union membership.
Flexible work options are available; this position may be able to work a hybrid schedule as per the Telework Agreement upon discussion with supervisor.
The locations above are not an exhaustive list. Other locations may be considered subject to operational requirements and office space.
An eligibility list may be established to fill future permanent or temporary vacancies.
A Criminal Record Check (CRC) will be required.
Employees of the BC Public Service must be located in BC at the time of employment.

Working for the BC Public Service:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

We are committed to ensuring that reasonable accommodations are available throughout the hiring process, including the assessment and selection stages. Please email the individual or contact listed on the posting if you require an accommodation to fully participate in the hiring process.

The Indigenous Applicant Advisory Service is available to Canadian Indigenous (First Nations [status or non-status], Métis, or Inuit) applicants. Indigenous applicants can contact this service for personalized guidance on the BC Public Service hiring process including job applications and interviews.

How to Apply:
Your application must clearly demonstrate how you meet the job requirements listed above. Applicants who are selected to move forward in the hiring process may be assessed on their knowledge, skills, abilities, competencies and other position related requirements as outlined in the Job Profile at the bottom of the posting.

Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.

Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.

Questionnaire: YES - You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete

Find more information on the recruitment process, including helpful tips and videos about the application process, visit the Your Job Application page of MyHR. Gain insights into the hiring journey by joining a Career Conversation.

Applications will be accepted until 11:00 pm Pacific Time on the closing date of the competition. If you are experiencing technical difficulty applying, visit the Technical Assistance page of MyHR.