CLK 12R - Quality Management Analyst

The Team
The Investigation and Standards Office (ISO) is a close-knit team of 12 professionals committed to fairness, collaboration, and making a positive impact. We provide oversight to BC Corrections to ensure individuals in custody are treated with dignity and in line with both provincial and international standards. At ISO, you’ll work with a supportive group of Directors, Inspectors, and administrative staff, all driven by a shared mission to foster an inclusive and respectful environment.

The Role
In this role, you'll play a key part in ensuring fairness and accountability within BC Corrections. Your responsibilities will include analyzing data, preparing reports, and supporting quality management processes that help safeguard the rights of individuals in custody. This is a great opportunity to join a positive team, engage in meaningful work, and build your career in a dynamic environment that values equity, diversity, and inclusion.

Qualifications:
Education and Experience Requirements

• Secondary school graduation (Grade 12) or equivalent (GED).
• Two (2) years or more administrative/clerical experience.
• Two (2) years experience and/or training using various computer applications including Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Experience using databases and understanding the importance of accurate data entry.
• Experience communicating orally and in writing in an effective and clear manner, including proofreading and formatting correspondence and reports to a high degree of accuracy.
• Experience with digital filing systems and record management.

Preference may be given to applicants with:

• Experience within the criminal justice sector.
• Experience or education in financial management and/or office administration.

PROVISOS

• Required to view and handle disturbing subject matter, including viewing video evidence of critical incidents.
• Travel as required, at times on short notice.

For questions regarding this position, please contact Sylvain.Lapierre@gov.bc.ca.

About this Position:
This position has full time on-site requirements.
An eligibility list may be established to fill both current and/or future permanent vacancies.
A Criminal Record Check (CRC) will be required.
Employees of the BC Public Service must be located in BC at the time of employment.

Working for the BC Public Service:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

We are committed to ensuring that reasonable accommodations are available throughout the hiring process, including the assessment and selection stages. Please email the individual or contact listed on the posting if you require an accommodation to fully participate in the hiring process.

The Indigenous Applicant Advisory Service is available to Canadian Indigenous (First Nations [status or non-status], Métis, or Inuit) applicants. Indigenous applicants can contact this service for personalized guidance on the BC Public Service hiring process including job applications and interviews.

The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer.

How to Apply:
Your application must clearly demonstrate how you meet the job requirements listed above. Applicants who are selected to move forward in the hiring process may be assessed on their knowledge, skills, abilities, competencies and other position related requirements as outlined in the Job Profile at the bottom of the posting.

Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.

Resume: YES - A resume is required as part of your application, however, it may not be used for initial shortlisting purposes.

Questionnaire: YES - You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete.

Find more information on the recruitment process, including helpful tips and videos about the application process, visit the Your Job Application page of MyHR. Gain insights into the hiring journey by joining a Career Conversation. Applications will be accepted until 11:00 pm Pacific Time on the closing date of the competition. If you are experiencing technical difficulty applying, visit the Technical Assistance page of MyHR.