RES O 24R - Research Analyst

Position: Research Analyst
Classification: RO24
Salary: $76,071.18 - $86,658.48
Status: Temporary, Full-Time (24 months)
Location: Vancouver, Coast and Mountains region (Hybrid)
Comox Valley, BC (Remote)
Cranbrook, BC (Remote)
Kamloops, BC (Remote)
Kelowna, BC (Remote)
Nanaimo, BC (Remote)
Penticton, BC (Remote)
Prince George, BC (Remote)
Terrace, BC (Remote)
Victoria, BC (Remote)

Work Option: Hybrid or Remote
Flexible work options are available, subject to an approved telework agreement; Hybrid work is available for employees residing within the Vancouver, Coast and Mountains (VCM) region and enables employees to telework from their home up to 3 days a week with in office days on Wednesdays and Thursdays. Remote work is available for employees residing outside of the VCM region in one of the approved remote locations in BC listed above. Employees working remotely will have the opportunity to visit the Destination BC office once a quarter.
Closing Date: October 30 at 4pm
Position #: 00117994
Competition #: DBC 2024-24

If you are interested and you meet the selection criteria, please respond to this link with your cover letter and CV prior to 4 PM on October 30, 2024.

You must be a Canadian citizen, permanent resident or hold a valid work permit to apply for this temporary opportunity.

The initial salary for this position will start at the beginning of the listed salary range with the opportunity to advance up the pay grid in annual increments. An eligibility list may be established.

Destination BC is recognized globally for our strong, authentic brand, our award-winning creative and leading-edge marketing, and our destination management strategies. We work hard, play to our strengths, support each other unreservedly, and consider it a privilege to share the transformative power of BC’s experiences with the world. We offer the opportunity to love what you do by engaging in exciting and innovative work and immersing yourself in a collaborative work culture that is committed to empowerment and employee learning and development. Our primary workplace model is a combination of in office and work from home based on a split week giving you the best of both worlds.

Destination British Columbia (Destination BC) is a Provincially funded, industry-led Crown corporation that supports a strong and competitive future for BC’s tourism industry through a combination of global marketing, destination development, industry learning, cooperative community-based programs, and visitor servicing. Destination BC’s programs help to improve the visitor experience, support businesses and communities across the province, and strengthen BC’s worldwide reputation as a destination of choice. For more information about Destination BC’s programs and services, please visit www.DestinationBC.ca.

Destination BC is committed to ensuring diversity, equity, and inclusion within our organization and in all aspects of our work, and welcome applications from all qualified job seekers. If you are an applicant with a disability, we will ensure workplace accommodations are in place to enable you to do your best work.

A safe and respectful workplace for all employees is a leading priority for our organization, and as part of this, we are committed to the health and safety of our employees, industry partners, sub-contractors, and community.

For inquiries regarding accommodation requirements, or to learn more about our commitment to the health and safety of our employees, please contact dbccareers@destinationbc.ca. For more information about Destination BC’s programs and services, please visit www.DestinationBC.ca.

Indigenous Applicant Advisory Service is available to applicants who self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For advice and guidance on applying and/or preparing for an interview for this opportunity, we invite applicants to connect with the Indigenous Applicant Advisor, by email: IndigenousApplicants@gov.bc.ca or by phone: 778-698-1336.

PURPOSE OF POSITION

Reporting to the Manager, Research Insights, the Research Analyst is a key member of the Research & Analytics team. The Research Analyst is responsible for handling client requests related to business intelligence, offering analysis and recommendations, and/or conducting research projects to address these needs. This role will involve interpreting tourism industry statistics relevant to various Destination BC programs to support their business goals. The Research Analyst will also be responsible for effectively communicating research findings across different platforms, including internal and external presentations, working groups and committees.

SPECIFIC ACCOUNTABILITIES

• Analyzing, using appropriate statistical techniques, large databases and producing descriptive and analytical reports for senior management, the tourism industry, media, and the public on tourism trends, economic issues and marketing performance.
• Works as part of internal and external cross-functional teams to understand business problems and how research can be applied to address those problems.
• Fulfilling frequent research information requests from industry, media, consultants, other government agencies, Destination BC management and staff, and the general public.
• Participating in major research projects, through research project design, interviewer training, questionnaire/survey design, project management, and analysis of databases and other activities, with the guidance of senior staff.
• Preparing, and managing the production of widely circulated Destination BC research publications such as the Value of Tourism, Tourism Indicators, and Regional/Market/Sector Profiles.
• Preparing briefing notes and presentations for senior management, and making presentations at Board meetings and meetings of senior management, as required.
• Preparing and leading presentations and workshops at industry and association meetings and conferences.
• Maintaining the confidentiality of research project results, ensuring confidentiality and security of databases containing sensitive business specific data and information in compliance with privacy laws and government, corporate and industry standards.
• Negotiating and managing research contracts for research projects valued up to $50,000.
• Other duties as required.

JOB REQUIREMENTS

• Post-secondary degree in research, analytics, statistics, business administration, or other quantitative discipline, or an equivalent combination of education, training, and experience.
• Minimum of 3 years experience in market research and / or primary consumer research and analysis, trend analysis and interpretation.
• Demonstrated experience in development of research plans, research project design, statistical analysis and the manipulation and determining the reliability of large and complex databases.
• Demonstrated experience in gathering, synthesizing, evaluating and interpreting information from diverse sources.
• Demonstrated experience in the leading and preparation of research reports and briefing materials.
• Demonstrated experience in computer applications including spreadsheets (e.g. MS Excel), presentation (e.g. MS PowerPoint), and word‐processing packages (e.g. MS Word), databases (e.g. MS Access), and statistical analysis software (e.g. SPSS).
• Well-developed stakeholder relations, negotiation, communications and project management skills.
• Experience in the Tourism industry is an asset.
• Experience with Business Intelligence Tools is an asset.

COMPETENCIES

• Analytical Thinking is the ability to comprehend a situation by breaking it down into its components and identifying key or underlying complex issues. It implies the ability to systematically organize and compare the various aspects of a problem or situation and determine cause-and-effect relationships ("if...then…") to resolve problems in a sound, decisive manner. Checks to ensure the validity or accuracy of all information.
• Conceptual Thinking is the ability to identify patterns or connections between situations that are not obviously related, and to identify key or underlying issues in complex situations. It includes using creative, conceptual or inductive reasoning or thought processes that are not necessarily categorized by linear thinking.
• Impact and Influence is the ability to influence, persuade, or convince others to adopt a specific course of action. It involves the use of persuasive techniques, presentations or negotiation skills to achieve desired results.
• Planning, Organizing and Coordinating involves proactively planning, establishing priorities and allocating resources. It is expressed by developing and implementing increasingly complex plans. It also involves monitoring and adjusting work to accomplish goals and deliver to the organization's mandate.

INDIGENOUS RELATIONS BEHAVIOURAL COMPETENCIES

• Cultural agility is the ability to work respectfully, knowledgeably and effectively with Indigenous people. It is noticing and readily adapting to cultural uniqueness in order to create a sense of safety for all. It is openness to unfamiliar experiences, transforming feelings of nervousness or anxiety into curiosity and appreciation. It is examining one's own culture and worldview and the culture of the BC Public Service, and to notice their commonalities and distinctions with Indigenous cultures and worldviews. It is recognition of the ways that personal and professional values may conflict or align with those of Indigenous people. It is the capacity to relate to or allow for differing cultural perspectives and being willing to experience a personal shift in perspective.

ORGANIZATION CHART

Vice-President, Corporate Development
Director, Research & Analytics
Manager, Research Insights
Senior Researcher (x 2)
Research Analyst (x2)

HOW TO APPLY & APPLICATION REQUIREMENTS:

To be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined in the job requirements section above. Applicants selected to move forward in the hiring process may be assessed on the knowledge, skills, abilities and competencies as outlined in the above Job Description. A Criminal Record Check (CRC) will be required.

A cover letter is required as part of your application. The content and/or format of your cover letter may be evaluated as part of the assessment process.

A resume is required as part of your application. Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.

As part of the application process, you will be prompted to complete an online questionnaire to demonstrate how you meet the job requirements. Responses to this questionnaire will be used to shortlist applicants against the job requirements.

Please allot approximately 30 minutes to complete the application.

Only applications submitted using the online application portal will be accepted.

If you are interested and you meet the selection criteria, please respond to this link with your cover letter and CV prior to 4 PM on October 30, 2024.