Manager, Resource Management (6-12 Month Contract)

BDO Canada is looking for a dynamic and experienced Manager to join our Resource Management team in a 6-12 month contract opportunity. The ideal candidate will demonstrate strong leadership skills, strategic thinking, and a commitment to optimizing workforce planning and resource allocation.

As a Manager, Resource Management, you will be responsible for driving team performance, fostering a collaborative work environment, and ensuring the success of our projects and initiatives through effective resource management. We're looking for you to own the following responsibilities:

• Mentor and support resource coordinators / specialists through training and guidance and ensure that the team is optimizing resource allocation to projects based on skillsets, availability, and project requirements.

• Foster a collaborative and inclusive team environment that promotes continuous learning and professional development.

• Act as a point of contact/escalation point for resource oversight, conflict resolution, and development of solutions aligned with business goals.

• Maintain comprehensive visibility on resource capacity, budgeted hours, and targets for the year, ensuring that upcoming demands are captured by the team and proactively planned out for resource needs.

• Leverage past utilization data and forecasted schedules to optimize resource allocation on project engagements and ensure balanced utilization and client satisfaction.

• Identify staff skillsets, preferences and gaps to best utilize them through suitable engagements that cater to client needs and foster future growth and training opportunities.

• Develop strong relationships with management teams by understanding key priorities and managing changes effectively.

• Build and analyze robust reports using internal databases and Microsoft Excel, focusing on chargeability and utilization, as well as trends and opportunities for improvement.

• Forecast and analyze data related to new hires, attrition, promotions etc. to provide insights and data-driven recommendations to improve resource allocation and utilization.

• Identify and implement best practices in resourcing processes and reporting.

• Attend regular resourcing meetings with representatives from the business to align strategies and practices.

• Challenge resourcing requests against key engagement metrics to ensure appropriate allocation of resources.

• Collaborate with key stakeholders such as project managers, partners, local and national teams, and with HR to identify resource requirements and deploy capabilities effectively.

• Participate in the adoption of digital tools and strategies for an innovative workplace.

How do we define success for your role?

• You demonstrate BDO's core values through all aspects of your work: Integrity, Respect and Collaboration.

• You understand your client’s industry, challenges, and opportunities; clients describe you as positive, professional, and delivering high-quality work.

• You identify, recommend, and are focused on effective service delivery to your clients.

• You share in an inclusive and engaging work environment that develops, retains & attracts talent.

• You actively participate in the adoption of digital tools and strategies to drive an innovative workplace.

• You grow your expertise through learning and professional development.

Your experience and education

• Bachelor’s degree in Business, Operations, HR, Finance OR equivalent relevant experience.

• 7+ years of experience in resource management or project management within a professional services environment.

• Proven experience in a managerial role acting as a strategic partner, with a focus on resource management and workforce planning.

• Strong leadership skills: someone who builds trust through integrity, openness and transparency in actions and communications.

• Experience in analyzing complex situations and developing strategic solutions.

• Strong communication, analytical, and strategic thinking skills.

• Track record of successfully managing multiple projects simultaneously.

• Ability to engage business partners and stakeholders to quickly develop in-depth knowledge of the client's people and business objectives.

• In-depth knowledge of industry standards and resource management best practices.

• Demonstrated ability to foster a collaborative and inclusive work environment, with a culture of accountability and proactiveness.

• Excellent problem-solving skills and a proactive approach to challenges; ability to guide the team in critical thinking

• Proficiency in using databases, MS Office and Microsoft Excel for reporting and analysis; experience with Workday is an asset.

• Ability to break down information, analyze data, and derive actionable insights.