Technical Architect, Dynamics 365 CRM/D365 CE (Hybrid)

Putting people first, every day

BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a people-first culture with a high priority on your personal and professional growth.

Your Opportunity

BDO Digital is looking for a full-time permanent Microsoft Dynamics 365 CRM / D365 CE Technical Architect to join our growing team. The individual can work on a hybrid work model from one of our Oakville, Toronto, Halifax or Edmonton offices and will own the following responsibilities:

• Lead the design and architecture of end-to-end solutions for Microsoft Dynamics 365 CE, ensuring scalability, security, and performance.
• Develop and enforce architectural best practices and guidelines for CRM implementations.
• Collaborate with business stakeholders, project managers, and development teams to define requirements and system architecture.
• Provide technical leadership and mentorship to development teams, ensuring adherence to best practices and architectural principles.
• Evaluate new technologies, tools, and frameworks to improve the architecture and performance of Microsoft Dynamics 365 CE solutions.
• Define integration strategies with other enterprise systems using APIs, middleware, and cloud technologies.
• Oversee DevOps automation, including CI/CD pipelines, testing, and deployment strategies.
• Troubleshoot and resolve architectural and performance issues, providing recommendations for optimization.
• Ensure software documentation and reporting align with best practices and compliance standards.

How do we define success for your role?

• You will understand the industries BDO services and contribute to the group's advancement.
• You will ensure work is complete, accurate, and appropriately reviewed by maintaining the necessary technical knowledge and professional development.
• You will recommend and implement quality or efficiency improvements to our engagements.
• You will actively engage in communication with people leaders to ensure understanding of performance and development while identifying and attracting top talent.
• You will support our firm's revenue growth by referring clients to other service lines and new clients to BDO.

Your experience and education

• Must have 7+ years of experience working in Microsoft Dynamics 365 (CRM/CE) architecture and development.
• Strong experience in defining and implementing enterprise-level architecture for Microsoft Dynamics 365 CE.
• Expertise in designing integrations with Azure services, APIs, middleware, and other enterprise applications.
• Experience leading technical teams, mentoring developers, and conducting peer code reviews.
• Deep understanding of Microsoft Power Platform, Power Automate, Power Apps, and Dataverse.
• Experience with ASP.Net MVC, API application development (C#), and front-end technologies (HTML, CSS, JavaScript).
• Strong knowledge of Plug-in development (C#), Dynamics CRM SDK, and Portal development.
• Experience in DevOps automation, CI/CD pipelines, and cloud-based deployments (Azure DevOps, GitHub Actions, etc.).
• Excellent communication and ability to translate complex technical concepts into business language for stakeholders.

Why BDO?

Our people-first approach to talent has earned us a spot among Canada’s Top 100 Employers for 2025. This recognition is a milestone we’re thrilled to add to our collection of awards for both experienced and student talent experiences.

Our firm is committed to providing an environment where you can be successful in the following ways:

• We enable you to engage with how we change and evolve, being a key contributor to the success and growth of BDO in Canada.

• We help you become a better professional within our services, industries, and markets with extensive opportunities for learning and development.

• We support your achievement of personal goals outside of the office and making an impact on your community.

Giving back adds up: Where company meets community. BDO is actively involved in our communities by supporting local charity initiatives. We support staff with local and national events where you will be given the opportunity to contribute to your community.

Total rewards that matter: We pay for performance with competitive total cash compensation that recognizes and rewards your contribution. We provide flexible benefits from day one, and a market leading personal time off policy. We are committed to supporting your overall wellness beyond working hours and provide reimbursement for wellness initiatives that fit your lifestyle.

Everyone counts: We believe every employee should have the opportunity to participate and succeed. Through leadership by our Diversity, Equity and Inclusion Leader, we are committed to a workplace culture of respect, inclusion, and diversity. We recognize and celebrate the valuable differences among each of us, including race, religious beliefs, physical or mental disabilities, age, place of origin, marital status, family status, gender or gender identity and sexual orientation. If you require accommodation to complete the application process, please contact us.

Flexibility: All BDO personnel are expected to spend some of their time working in the office, at the client site, and virtually unless accommodations or alternative work arrangements are in place.

Our model is a blended approach designed to support the flexible needs of our people, the firm and our clients. It’s about creating work experiences that meet everyone’s needs and providing flexibility to adjust when, where and how we work to meet the expectations of our role.

Code of Conduct: Our Code of Conduct sets clear standards for how we conduct business. It reflects our shared values and commitments and includes guiding principles to help us make ethical decisions and maintain trust with each other, our clients, and the public.

Ready to make your mark at BDO? Click “Apply now” to send your up-to-date resume to one of our Talent Acquisition Specialists.

To explore other opportunities at BDO, check out our careers page.