Manager, Internal Communications, Private Wealth

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We are seeking an internal communicator to join our high-performance team.

The BMO Private Wealth Communications Team works with various internal groups to develop and execute strategic communications that support key business priorities. Responsibilities include working collaboratively with business/group and stakeholders to assess communications needs, recommending communications plans & solutions, writing, editing and producing high-quality business communications to ensure they are clear and aligned with company standards, securing necessary approvals, managing translation, working with designers to create, update and publish materials, preparing and distributing communications across multiple audiences and channels, and creating/delivering communication solutions that effectively support and address communications needs.

The successful candidate will have communications planning and writing experience in the financial industry, a commitment to excellence, an ability to partner with a diverse group of business partners, and strong writing and editing skills. They must be dedicated to developing communications of the highest quality, while ensuring that all messaging and strategies are consistent with brand standards and aligned with the firm’s strategic business priorities. They are a team player, and willing to help out with duties as assigned.

Key Responsibilities

• Collaborate with business groups to assess communication needs and recommend strategic plans and solutions.
• Write, edit, and deliver high-quality business communications that are clear, consistent with brand standards, and aligned with corporate priorities.
• Work with designers and translators to prepare, publish, and distribute a variety of internal and external communications materials across multiple channels (e.g., emails, intranet updates, newsletter communications, financial policies/guides, client letters, leadership messages, video scripts, presentations, etc).
• Secure approvals and ensure compliance with regulatory and brand standards.
• Develop and maintain content across internal digital platforms (e.g., intranet, SharePoint).
• Support complex, sensitive, or confidential communication projects.
• Help evaluate effectiveness of communication initiatives, recommending improvements based on insights and business objectives.
• Build effective relationships with internal stakeholders and ensures alignment between stakeholders.
• Exercise judgment to identify, diagnose, and solve problems within company rules and guidelines.
• Work independently on a range of complex tasks, which may include unique situations.
• Broader work or accountabilities may be assigned as needed.

Core Competencies

• Strategic thinker with experience developing and executing communication plans.
• Excellent interpersonal and influencing skills, with the ability to work independently and as part of a team.
• Strong attention to detail and ability to manage multiple priorities in a fast-paced environment.
• Client-service orientation with a passion for high-quality communication.
• Comfortable working with senior leadership and providing strategic counsel.
• Team player, willing to take on tasks as needed.

Skills

• Strong writing, editing, project management, and collaboration skills.
• Excellent organizational skills
• Keen attention to detail, coupled with strong writing and editing skills
• Ability to work with ambiguity
• Flexible, self-starter who is confident and tactful, but understands when to seek advice and counsel
• A quick learner with strong interpersonal skills
• Ability to take technical and complex information and distill it to key messages that make sense for the audience.
• Ability to make decisions based on best practices.
• Skilled in Microsoft Office, SharePoint, and internal communications tools.

Qualifications

• Minimum 5 years of experience in internal communications, preferably in the financial services sector, and post-secondary degree in in Communications, Public Relations, Journalism or a related field of study or an equivalent combination of education and experience.
• Understanding of financial services products and regulatory environment.
• Completion of the Canadian Securities Course or similar credential is an asset.
• Bilingual (English/French) is an asset.

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.