Officer - Transportation Training & Development - Field (Eastern Canada)

Job Summary

The Officer, Transportation Training and Development - Field is responsible for acting as a safety leader for employees. The role ensures employees are trained to perform regulatory standards enabling the efficient delivery of goods to CN’s customers.

Main Responsibilities

Evaluate employee performance in the field and ensure compliance with regulations, company policies, and standardsSupport the development of Transportation employees through regular mentoring in the field, connecting them with CN and the supports around themProvide in-field training (e.g., remote-control operation courses, switching camps, and other field training initiatives) for Transportation employeesManage qualifications and certifications of Transportation employees and managers, including supporting employees who are returning from leavesSupport the Talent Acquisition team with the recruitment and onboarding of new employeesSupport the local Operations team to ensure the understanding of operating rules and practicesEnsure all training events are input into the Learning Management System (LMS)Maintain training resource equipment, job aids, and scheduled maintenance recordsEnsure training material and job aids are current to support employee developmentParticipate in safety audits, safety summits, and perform safety observations on employeesSupport the delivery of training programs and initiatives at campuses, as required

Working Conditions

The role is performed in a combination of office and outdoor environments in various weather conditions. The role has irregular work hours including nights, weekends, and holidays to support the demands of the business. The role requires occasional travel (up to 50%) in the field to deliver trainings.

Requirements

Railway Experience

Minimum 5 years of railway experienceExperience working as a Conductor, Locomotive Engineer, Remote Control Operator or a combination of the aboveExperience with coaching and mentoring Transportation employeesExperience with behaviour-based safety principles and leadership

Education/Certification/Designation

High School Diploma or General Educational Development (GED)Valid Driver’s LicenseSuccessful completion of CN’s medical assessment

Competencies

Leads by example for the safety and security of allDevelops self and othersDemonstrates active listeningSets direction and inspires othersCommunicates with impact=Applies critical thinkingCollaborates with others and shares informationKnows the business and stays current on industry needsConsiders environmental impacts in every decision and action

*Any skills/attributes for these above would be considered as an asset

Technical Skills/Knowledge

Knowledge of change management best practices

Strong knowledge of the Transportation department and field operations

Proficient in Microsoft Office (Word, Excel, PowerPoint)

Proficient with internal applications such as Systems, Applications and Products (SAP)

Fluently Bilingual, both written and verbal (English, French)*

*Mandatory for Montreal location and considered an asset for other locations

Organizational Impact

Decision Making & Impacts

The Officer, Transportation Training and Development - Field is required to make independent decisions. Following the training and development department processes ensures that regulatory and training standards are maintained. The impact is caused by the influence of employee behaviour and attitudes. The incumbent is responsible for creating and overseeing CN’s safety culture. Being accountable for setting standards and expectations with employees and leading them throughout their delivery is an integral part of their role.

Level of Interaction/Influence

The Officer, Transportation Training and Development - Field interacts with individuals internal to CN. More specifically, the incumbent liaises with students, managers and senior managers at the campus and in the field.

Employees Supervised/Organizational Structure

The Officer, Transportation Training and Development - Field reports to the Manager, Transportation Training and Development - Field and has no supervisory responsibility.

About CN  

CN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada’s Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.