Specialist, Solution and System Integration

At CN, we work together to move our company-and North America-forward. Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and safely and our employees can focus on value-added tasks. You will be able to develop your skills and career in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!..

 Job Summary

The Specialist, Solution and System Integration is responsible for integrating various technologies into the CN Information and Technology (I&T) network infrastructure and systems. The role is accountable for producing engineering specifications and detailed designs, defining test plans, executing tests, deploying the technology, enabling the support team and providing third level support as required. Furthermore, the incumbent extends and evolves CN’s network, platforms and systems in answer to new business requirements. 

 Main Responsibilities

Design and Implementation  

Translate the technology solution architecture into engineering standards and specifications 

Create detailed designs based on blueprint and test results in the lab 

Create Telecom or systems integration documentation including Buildbooks 

Propose solutions that adhere to CN Telecom standards 

Provide guidance on required deployment tasks 

Estimate overall solution costs (e.g., Telecom, S&C, Telco, other) and share information with Project Managers and stakeholders 

Deploy solutions based on the Telecom Service Catalogue 

Follow the System Development Lifecycle by initiating Change Controls and executing cut-over plans 

Testing and Documentation  

Establish test plans and results for new defined solution 

Conduct lab testing and log results 

Pre-configure and lab-test all infrastructure required during deployment as well as document tests and log results 

Transition from Core to Operation seamlessly including an update of documentation, system integration, enhanced training programs, and presentations ensuring the delivery team thoroughly documents every aspect of the provided solution to facilitate supportability, enabling the frontline team to effectively support operations 

Resolve appropriate resolution and solution through root cause analysis and impact analysis 

Investigate incidents through root-cause analysis and propose solutions for remediation 

Create technical diagrams and documentation for the solution 

Assist Assessment and Qualification (A&Q) with daily requests to provide labor and material estimates 

Apply and ensure compliance with all appropriate CN I&T standards (e.g., Security, Architecture, Project Delivery Methodology, Sarbanes-Oxley (SOX)) 

Engagement and Collaboration  

Engage with Network Operations, I&T teams, Telecom Teams, Signals and Communications (S&C), and Business customers to capture requirements 

Establish deployment and migration strategy as well as guide the project team and Network Operations 

Guide other integrators and help address issues and potential issues with them 

Coordinate installation with technicians in the field and with business owners for maintenance window 

Engage external providers and work with Business Planning, Supply Management, and Legal teams in the context of procuring delivery and support services of existing or new services 

Work with Project Managers during the planning phases and identify deployment steps and risks 

Ensure successful communication about deployments to the Operational Support teams 

Working Conditions 

The role has standard working conditions in an office environment with a regular workweek from Monday to Friday. Due to the nature of the role, the incumbent must be able to meet tight deadlines, handle pressure, and stress. The role requires occasional business travel in accordance with CN policy for meetings with ecosystem partners, visit field sites for deployment activities or to attend industry events or conferences. 

Requirements 

Experience 

Specialty 

Minimum 3 years of experience deploying radio systems 

Experience with Radio Frequency (RF) prediction software (e.g., Pathloss, Linkplanner) 

Proven experience delivering technology projects involving multiple parties 

Previous railroad experience in communications* 

*Any experience for these above would be considered as an asset 

Education/Certification/Designation 

Bachelor’s Degree in Engineering, Science or equivalent 

Telecommunications specialties and certifications* 

Federal Communications Commission General Radio Operator License (FCC GROL)* 

Technical Certifications* 

Cisco Certified Network Associate (CCNA) or equivalent* 

*Any designation for these above would be considered as an asset 

Competencies  

Applies critical thinking 

Knows the business and stays current on industry needs 

Demonstrates agility and drives change 

Collaborates with others and shares information 

Sets direction and inspires others 

Communicates with impact 

Identifies needs and finds solutions to create value for all stakeholders 

Identifies potential safety and security risks 

Technical Skills/Knowledge 

Familiar with the United States (U.S.) Licensing process (FCC) as well as Canadian rules and regulations 

Familiar with Canada Licensing (Innovation, Science and Economic Development Canada (ISED), Radio Amateurs of Canada (RAC), Nav Canada) 

Broad knowledge of I&T infrastructure, security principles and telecommunication technologies 

Strong systems engineering knowledge 

Good knowledge of radio technology from Very High Frequency (VHF) to Microwave and various modulation schemes including Frequency Modulations (FM), NXDN, Differential Quadrature Phase Shift Keying (DQPSK), Quadrature Amplitude Modulation (QAM) 

Understanding and use of VISIO to provide drawings of system interconnections and site layouts 

Knowledge of Microsoft Office (Word, Excel, PowerPoint) 

Knowledge of test equipment used such as the Line sweep monitors, service monitors, multimeters, watt meters.

About CN

CN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada’s Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.