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S.i. Systems

Intermediate Infrastructure Team Lead to support operational infrastructure including CMDB and ensuring ITIL standards

S.i. Systems

Edmonton, AB

  • Number of positions available : 1

  • To be discussed

  • Contract job

  • Starting date : 1 position to fill as soon as possible

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Our Client is seeking an Intermediate Infrastructure Team Lead to support operational infrastructure including CMDB and ensuring ITIL standards.

This role requires onsite work 5 days a week in Edmonton. This may be a contract to hire or perm position.

Must Haves:
  • 5+ years as an Infrastructure Operations Team Lead with a broad technical expertise across multiple infrastructure technologies.
    • Experience in developing and maintaining infrastructure roadmaps aligned with business objectives
    • Experience in creating and maintaining architecture and design standards for IT infrastructure components
  • Experience implementing and enforcing ITIL
  • Experience with Configuration Management Database (CMDB)

Responsibilities:
  • Provide technical direction and leadership for the IT infrastructure practice, aligning it with the organization's overall goals and objectives.
  • Develop and communicate a clear technical vision for the future of the IT infrastructure to drive innovation and continuous improvement.
  • Actively participate in the Solution Review Board, providing technical expertise and guidance on proposed solutions and initiatives.
  • Offer technical advisory services to internal teams and stakeholders, helping them make informed decisions regarding infrastructure technologies and implementations.
  • Validate vendor proposed designs and solutions, ensuring they align with organizational requirements and standards.
  • Develop and maintain infrastructure roadmaps aligned with business objectives, outlining future initiatives and technology enhancements.
  • Optimize current technologies and processes to enhance performance, reliability, and cost-effectiveness of IT infrastructure operations.
  • Create and maintain reference architecture and standards for IT infrastructure components, ensuring consistency, scalability, and interoperability.
  • Establish guidelines and best practices for infrastructure design, implementation, and maintenance.
  • Provide technical guidance and expertise to address complex infrastructure challenges and optimize performance.
  • Stay abreast of emerging technologies and industry trends to inform infrastructure strategy and decision-making.
  • Offer technical architectural leadership, designing and validating scalable and resilient infrastructure solutions.
  • Ensure the accuracy and completeness of the Configuration Management Database (CMDB) configuration and process.
  • Ensure adherence to ITIL or similar frameworks to enhance operational efficiency and service delivery.
  • Maintain compatibility across all technologies within the IT infrastructure, ensuring seamless integration and interoperability.
  • Communicate effectively with technical and non-technical stakeholders, translating complex technical concepts into understandable terms.
  • Collaborate with cross-functional teams to integrate IT infrastructure initiatives with broader organizational objectives and initiatives.
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Requirements

Level of education

undetermined

Work experience (years)

undetermined

Written languages

undetermined

Spoken languages

undetermined

Internal reference No.

140943

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