FLOOR MANAGER – Dixie & Dundas

• Type : Fulltime, Permanent
• Location : Mississauga On

Are you looking for a job where you can learn, meet people, have fun, share your ideas and help customers in a family and diverse work environment? Would you like to join one of Canada”s most iconic and trusted companies? We’re 100 years young and we need you!!

Job summary

As a member of the store”s Management team, the Store Manager contributes to success in the store by providing a consistent retail floor presence and direct support to the Department Managers. Reporting to the General Manager/Associate Dealer, this role ensures customer satisfaction and retail execution that meets the performance expectations.

Benefits:

• An amazingly friendly team
• Continued career opportunities, opportunity for advancements
• Profit-sharing (conditions apply)
• Employee discount
• Diverse, inclusive and safe working environment
• Fulltime work hours
• Ongoing training and learning
• Reward and recognition program
• Group benefit plan (conditions apply)
• On-site parking
• Public transportation nearby
• Working for a locally owned business
• And much more!!

Responsibilities:

MUST HAVE PREVIOUS CANADIAN EXPERIENCE IN MANAGEMENT

• Assist departments and Customers providing excellent customer experience.
• Reinforce the need to prioritize customers and set up realistic expectations on task delivery through retail metrics.
• Provide a strong floor presence and interface regularly with customers and with staff.
• Achieve and set goals, productivity and customer experience targets set by the Associate Dealer/General Manager.
• Assist with managing work, projects and staff in all areas of the store.
• Train, assist, coach, encourage, motivate, inspire and support new hires and the rest of the Management Team to meet established objectives and goals.
• Help with the store opening and closing responsibilities.
• Assist in selecting and orientating new employees as well as initial / ongoing training of New hires
• Communicate and ensure compliance with company, store and department policies, as well as health and safety programs and regulations.
• Resolve issues and conflicts while ensuring customer satisfaction and employee satisfaction at the highest possible level.

Requirements / Skills

• A minimum of 2 years experience with Canadian Tire retail in a management role

• Excellent knowledge and understanding of Canadian Tire retail
• Excellent knowledge of market trends and competition in the retail and automotive service industry
• Ability to understand and operate point of sale equipment and inventory computer systems
• Ability to plan, organize, communicate, delegate and follow up team”s activities and projects
• Results-oriented and team-oriented
• Strong communication and organizational skills
• Ability to find solutions to problems, adapt and cope with challenging situations and make difficult decisions
• Ability to work shifts (days, evenings, week-ends and holidays)
• Ability to handle physical demands including standing/walking for 8 hours while frequently lifting and carrying items, using a ladder, twisting, turning and reaching
• Strong computer skills and an ability to multi task
• Ability to work in a fast-paced environment

• Must be a TEAM player with Previous Canadian Tire Retail experience (Required)

Our store is dedicated to promoting diversity, inclusion and belonging in the workplace by providing a work environment free from barriers where no one is denied opportunities for reasons unrelated to their abilities. We celebrate and welcome the diversity of all employees. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process.

Canadian Tire stores are owned and operated by independent Associate Dealers. Each Canadian Tire store has the sole and exclusive right to interview, select, hire and train their staff.