Data & Reporting Analyst, Banking Operations

At CWB, we strive to build value for the people who choose us every day: our people, our clients and our investors. We do this by:

• Putting people first and building relationships with intention

• Seeking out and embracing new ideas

• Believing that how we do things is as important as what we do

Location Edmonton, AB.

Everyday Flexibility ▪ Hybrid Work Environments with Onsite requirements ▪ Collaborative Connections

CWB Bank

Put a new spin on your banking career

Our core focus is to become the best full-service bank for business owners in Canada. How do we do this? By delivering a proactive client experience through highly personalized service, specialized expertise, and customized solutions. And we do all this with an unrivalled sense of urgency that our clients love about us.

The opportunity

Does data speak to you? Do you have a passion for developing visuals to tell the data story? Do metrics & analysis excite you? In this role, the Data & Reporting Analyst will drive the creation, sustainment & administration of multiple data metrics within a business-critical support team for our operations and banking centre network. These analytical metrics are used to measure data quality, SLAs, volumes and areas of opportunity. The consistent delivery of high-quality information will influence business decisions and ensure effective client delivery.

What you’ll be doing

• Utilize & optimize analytical tools including Power BI & Excel. Create insights that empower decision makers across the organization. These tools will be used to highlight areas of improvement and drive focus on how the team delivers on key strategic objectives. Build scheduled and ad-hoc data extracts, link and analyze the information, perform data integrity checks and conduct analysis.
• Identify the critical data needed. Conduct analysis to find opportunities for improvement and to assist in the implementation of changes in processes and technology.
• Develop and maintain reports. Many reports: operational process reviews, productivity, quality of service and SLA delivery, to name a few. Provide key information to many different departments within CWB to drive operational excellence
• Building dashboards to provide insight & summaries of performance at all levels. Help fuel meaningful coaching conversations, generate robust performance reviews, and influence development. Build a report & training material library to support long-term management of electronic reporting.
• Collaborate with leaders, IT partners, data science teams to generate impactful results. Grow, develop and optimize the data science community at CWB. Proactively participate, share and exchange ideas in regard to potential procedure enhancements and enhanced methodologies between management and peers based on data analysis.
• Proactively adapt & enhance, in response to changes to ensure all reporting requirements are met. Apply sophisticated analytics capabilities performing detailed business intelligence analysis and other predictive methodologies interpreting results and developing impactful insights and recommendations.
• Mitigate risk. Follow all policies, regulatory requirements and the CWB Code of Conduct. This position is accountable to ensuring accuracy and integrity of data and reports and therefore carries significant reputational risk. Ensure the confidentiality of the Bank and our clients are maintained using the best data collection &retention policies.

Who we’re looking for & what you’ve done

Know data. Learn data. Be one with the data.

To be successful in the role - you are going to need to know a few things about data. Perhaps you studied hard in post secondary and received education in Business, Information Management, Statistics or have a bachelor’s degree in Computer Sciences, Finance, Economics, or Mathematics. And you’ve gained 3-5 years of data analytics and report generation experience in the financial sector, or another sector just as passionate about numbers.

Regardless of your education and experience - you need to check some things off the list:

• Process re-engineering & optimization
• Advanced software expertise Microsoft Office (Word, Excel, Access, Visio)
• Fluent in coding languages (SQL, VBA, DAX)
• Slight addiction to Power BI
• Proven data analysis skills
• Growth mentality. Constant learner. Agile
• Clear & concise communication, verbal & written
• Independent & collaborative teammate
• Driven to deliver quality results
• Speak to the data expertly & professionally
• #obsessedwithdata

Go further with CWB. Apply today.

Why work with us?

Your success is our obsession! And our award-winning culture & benefits back it up.

Proudly recognized by Great Place to Work® in 2024 as one of Canada’s top 50 Best Workplaces & member of Waterstone Human Capital’s Most Admired Corporate CulturesTM Hall of Fame.

Wellness matters. We offer an award-winning benefits package that includes:

• Hybrid work environments
• Everyday flexibility
• Generous company-funded health coverage
• Health care spending account
• A flexible wellness program
• generous time-away options to unplug, rest & recover

Career development. We commit to our employees’ development and help them reach their professional goals with:

• Organization wide coaching services
• Mentorship
• Education support & training programs

Bring your whole self to work. Inclusion is a journey requiring practice & experience to result in a powerful outcome. Your perspective matters & voice will be heard. Find community within the CWB family in our employee represented groups.

#LI-JA1

IND-JA

As an equitable employer, CWB Financial Group is committed to providing a safe and inclusive environment where a diverse workforce thrives. You are welcomed and encouraged to bring your whole self to work. Dignity, respect and equality are non-negotiables. If you require accommodation during any part of the recruitment or selection process, please reach out.

* Position closes at 12:01am on the close date identified below.