Mortgage Documentation Officer

At CWB, we strive to build value for the people who choose us every day: our people, our clients and our investors. We do this by:

• Putting people first and building relationships with intention

• Seeking out and embracing new ideas

• Believing that how we do things is as important as what we do

Flexible location: Edmonton, AB. Richmond Hill, ON.

We are looking for an individual to join our growing team who is eager, confident, has an eye for detail and is self-led. As a Mortgage Documentation Officer, you demonstrate excellency in reviewing pre-funding conditions and documents in a paperless environment to ensure policy, regulatory and audit requirements are satisfied. You maintain a high attention to details and customer service in order to improve broker-originated opportunities.

You know that the how matters, that is why you put our people and clients at the forefront of your decision-making!

• Reviewing conditions for files including Income, Down Payment, Title Searches, Credit Bureaus, Purchase documents, Company Documentation, Condominium Documentation

• Being accountable for fraud detection and ensuring a satisfactory inspection and audit.

• Reviewing and signing off on any Solicitor conditions.

• Ensuring adherence to bank protocols, procedures, regulatory, and AML requirements

• Working in a fast-paced environment and efficiently handle an active desk, completing an average of 9 updates a day.

• Driving the application pipeline forward through consistent follow-up on all “approved” files through analysis of the scheduled funding report on a weekly basis.

• Maintaining a 24-hour turnaround time for communication ‘touch-points’.

• Crafting efficiencies and challenge the status quo by providing alternative document solutions that are within protocol and in collaboration with the customer/referral source

• Supporting underwriters and business development managers in closing deals.

Core Knowledge

• Business administration diploma or comparable work experience.

• Minimum 3 years mortgage documentation review experience. Understanding of Alt -A lending practices is an asset.

Personal Competencies

• Demonstrate an understanding of mortgage lending guidelines, compliance, regulatory and AML requirements around fraud detection.

• Shown experience in reviewing conditions for mortgage files (Income, Down Payment, Title Searches, Credit Bureaus, Purchase documents, company and condominium documentation).

• Knowledge of Mortgage Documentation for conventional, high ratio, and HELOC residential mortgages.

• Strong analytical skills and attention to detail.

• Excellent interpersonal and organization skills with the ability to prioritize in a high risk, fast paced, team culture.

• Ability to communicate efficiently; both written and verbal.

Wellness matters. We offer an award-winning benefits package that includes:

• Hybrid work environments

• Everyday flexibility

• Generous company-funded health coverage

• Health care spending account

• A flexible wellness program

• generous time-away options to unplug, rest & recover

Career development. We commit to our employees’ development and help them reach their professional goals with:

• Organization wide coaching services

• Mentorship

• Education support & training programs

Bring your whole self to work. Inclusion is a journey requiring practice & experience to result in a powerful outcome. Your perspective matters & voice will be heard. Find community within the CWB family in our employee represented groups.

As an equitable employer, CWB Financial Group is committed to providing a safe and inclusive environment where a diverse workforce thrives. You are welcomed and encouraged to bring your whole self to work. Dignity, respect and equality are non-negotiables. If you require accommodation during any part of the recruitment or selection process, please reach out.

* Position closes at 12:01am on the close date identified below.