Client Delivery Partner -Greater Toronto Area

As a Client Delivery Partner, you will manage SAP delivery for high-profile clients in the Utilities sector. You’ll lead a large team responsible for Project Management while identifying and capitalizing on opportunities within SAP-related projects. A key part of the role involves negotiating terms with senior executives and ensuring consistent excellence across all SAP accounts.

• Drive Business Growth: Achieve booking, revenue, and profitability targets by expanding opportunities within managed accounts.
• Lead SAP Delivery: Oversee SAP project delivery for Utilities clients, ensuring adherence to high standards of quality and performance.
• Strategic Negotiations: Manage Change Orders, negotiate terms with senior client executives, and engage in high-level negotiations related to pricing and deal closures.
• Collaborate Across Teams: Work closely with sales, client partners, and solutions teams to craft tailored SAP solutions and expand existing contracts.
• Customer Satisfaction: Serve as an escalation point for client issues, ensuring consistent and effective communication that leads to strong satisfaction levels.
• Executive Engagement: Build relationships with senior executives to position the company for new projects, bids, and long-term partnerships.
• Cross-Functional Leadership: Work across business lines to continually bring value and uncover new opportunities for growth.

• 5+ years managing SAP delivery in the Utilities sector or related industries.
• Expertise in SAP S/4HANA private and cloud installations, with a deep understanding of various SAP modules.
• Proven success in hitting sales targets and driving SAP delivery excellence.
• 10+ years of experience selling complex SAP technology services for Tier 1 or 2 global service providers.
• Experience upselling SAP solutions across application lifecycle services, cloud, mobility, and testing.
• Strong negotiation skills, especially with VP-level client stakeholders in SAP-related deals.
• Ability to lead large teams in a competitive, fast-paced environment, within a global SAP service delivery framework.

Why Join Us: This role offers the chance to work with prestigious clients in the Utilities sector, helping drive revenue and contributing to the growth of the company’s SAP practice, particularly around S/4HANA private and cloud solutions. As a company experiencing rapid expansion, this position is central to its continued success.

Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:

• Collaborating with teams of creative, fun, and driven colleagues
• Flexible work options enabling time and location-based flexibility
• Company-provided home office equipment
• Virtual collaboration and productivity tools to enable hybrid teams
• Comprehensive benefits program (Health, Welfare, Retirement and Paid time off)
• Other perks and wellness benefits like discount programs, and gym/studio access.
• Paid Parental Leave and coaching, baby welcome gift, and family care/illness days
• Back-up childcare/elder care, childcare discounts, and subsidized virtual tutoring
• Tuition assistance and weekly hot skill development opportunities
• Experiential, high-impact learning series events
• Access to mental health resources and mindfulness programs
• Access to join Capgemini Employee Resource Groups around communities of interest

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2022 global revenues of €22 billion.

Disclaimer

Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.

Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Click the following link for more information on your rights as an Applicant http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law

Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

Applicants for employment in Canada must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in Canada by Capgemini.